AC Fleming

About

With a Bachelor of Arts in Communication and Media Studies from PennWest California, I have built a robust career in technology services and innovation. Currently, I serve as the Deputy Director of Technology Services & Innovation at the United States Agency for Global Media (USAGM), where I lead technology initiatives and innovation strategies. My journey with USAGM began in 2010 as a Telecommunications Specialist, progressing through roles such as Team Lead and Director of the Broadcast Network Control Center. I have managed global broadcast operations, led teams of over 20 technicians, and directed the Network Control Center, ensuring seamless content transmission to over 300 million global listeners and viewers. My expertise includes overseeing telecommunications services, managing budgets, and implementing program requirements for special broadcast events. My leadership has been pivotal in enhancing operational processes and ensuring compliance with financial allocations.

Experience

• Deputy Director Technology Services & Innovation · United States Agency for Global Media05-01-2024

  As Deputy Director Technology Services & Innovation, responsible for leading technology initiatives and innovation strategies within the agency.

• Acting Deputy Director, Technology Services and Support / Director, Network Control Center · United States Agency for Global Media10-01-2020 – 05-01-2024

  Led 20+ technicians in critical operations, managed global broadcast operations, and oversaw computer hardware acquisition and distribution. Directed the Network Control Center, ensuring successful transmission and distribution of content to over 300 million listeners/viewers daily.

• Director Broadcast Network Control Center · United States Agency for Global Media03-01-2020 – 05-01-2024

  Supervised global telecommunications services, led a team of specialists in broadcast transmissions, managed budgets, and implemented program office requirements for special broadcast events.

• Team Lead - USAGM Network Control Center · United States Agency for Global Media10-01-2012 – 03-01-2020

  Led the relocation of the Network Control Center, improved operational processes, managed financial resources, and ensured compliance with budget allocations.

• Telecommunications Specialist · United States Agency for Global Media03-01-2010 – 10-01-2012

  Supported satellite and terrestrial broadcast operations, ensured network stability, and provided technical assistance on satellite systems.

Education

• PennWest CaliforniaBachelor of Arts - BA, Communication and Media Studies

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