alexa pepperman

About

I have my Bachelor of Arts degree in psychology with a clinical concentration from Messiah College. I have also taken multiple Human Development and Family Science courses to help me to obtain a well-rounded education. I desire to work in any field that would allow me to utilize the many skills that I have acquired throughout my academic career. I believe that I can apply this knowledge in work environments that go beyond the traditional therapeutic setting. Many different fields aside from clinical psychology require skills such as sensitivity to others, attention to details, interpersonal skills, organizational skills, and motivation, all of which I possess. Potential fields that my degree would allow me to thrive in would be advertising and marketing, assisting in group homes and psychiatric hospitals, human resources, and research.

Experience

• Research Analyst · PA House Democratic Caucus05-01-2021

  Department: Research • Level: Specialist PA House Democratic Caucus is a government agency. Pennsylvania House Democratic Caucus is a political organization that serves as a platform for members, house democrats, committees, and delegations to deliver news, photo gallery, digital graphics, constituent services, and bills. They also provide information on legislative activities, committee meetings, and bills. PA House Democratic Caucus employs 85 people. Headquartered in Harrisburg, Pennsylvania, United States.

• Customer Service Representative · Hamilton Health Center10-01-2019 – 12-01-2019

  Registered and scheduled patients’ appointments Provided a warm and welcoming environment for patients by providing excellent customer service and efficiently addressing patients’ concerns Trained in EPIC system Department: Customer Service • Level: Specialist Hamilton Health Center is a nonprofit organization. Hamilton Health Center is a federally qualified health center with multiple locations in the greater Harrisburg region. Hamilton Health Center employs 49 people (+9.2% YoY, +16 people) and has an annual revenue of $8.3M, founded in 1969. Headquartered in Harrisburg, Pennsylvania, United States.

• Dining Services Employee · Union Cafe - Messiah College03-01-2016 – 01-01-2019

  - Utilized time management skills - Worked cooperatively within a team to complete tasks - Balanced a rigorous academic and work schedule Department: Customer Service

• Intern · The Engle Center, Counseling Services09-01-2018 – 12-01-2018

  - Conducted research on benchmark assessments and best practices regarding inclusivity and accessibility for minority populations in a counseling setting - Facilitated focus groups to acquire information from minority students at Messiah College - Gathered information regarding minority students’ experiences, barriers to the Engle Center, and inclusivity and accessibility improvement at the Engle Center Department: Other

• Closing Manager · Bamboo Frozen Yogurt Cafe07-01-2014 – 08-01-2015

  - Managed the finances at the end of the night - Trained and managed employees - Efficiently addressed customer concerns - Provided excellent customer service - Attention to detail Department: Sales • Level: Manager

• Cashier · Bamboo Frozen Yogurt Cafe08-01-2013 – 12-01-2013

  - Provided excellent customer service - Handled large sums of money in an accurate manner Department: Customer Service • Level: Specialist

Education

• Messiah UniversityBachelor of Arts, Psychology

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