Alyssa Marion Balonglong
Experienced Social Media Manager and IT Support Specialist
3 yrs experience · <10 hrs/week
About
With a background in technical support and IT service desk, I bring a wealth of experience to the table. My most recent role as a Social Media Manager at Diversified Hospitality Solutions allowed me to develop content strategies and manage social media accounts. Prior to that, I provided IT service desk support at Vestas and technical support at VXI Global Solutions, LLC. My hands-on experience in these roles has honed my skills in problem-solving, communication, and customer service. I am adept at leveraging technology to streamline processes and enhance user experience. My journey through the tech and hospitality sectors has equipped me with a diverse skill set and a deep understanding of user needs. I am passionate about leveraging my expertise to drive impactful solutions in the digital space.
Experience
- Social Media Manager · Diversified Hospitality Solutions10-01-2022 – 10-01-2023
Managed social media accounts and developed content strategies for Diversified Hospitality Solutions.
- IT Servicedesk · Vestas09-01-2021 – 08-01-2022
Provided IT service desk support at Vestas.
- Technical Support Specialist · VXI Global Solutions, LLC02-01-2020 – 06-01-2022
Provided technical support at VXI Global Solutions, LLC.
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