Amaka Onyeze

Experience

• Geospatial Analyst · Elections Ontario2024-10-01 –
• CRA at Public Guardian and Trustee · Attorney General | Procureur général2024-07-01 – 2024-10-01

  • Reviewed and processed sensitive financial documentation for over 200 clients, ensuring compliance with legal guidelines and organizational policies while collaborating with clients, external agencies, service providers, and family members to protect the legal, personal, and financial interests of clients and their estates. • Maintained a calm and professional demeanor while prioritizing urgent tasks in high-pressure situations, successfully navigating challenges such as client emergencies and financial discrepancies. Consistently met tight deadlines, contributing to an increase in overall operational efficiency and ensuring that clients received timely and appropriate assistance

• Assistant GIS analyst · McMaster University2023-05-01 – 2024-05-01
• Undergraduate Teaching Assistant · McMaster University2023-09-01 – 2023-12-01

  • Adopted a student-centric approach during tutorial sessions, accommodating diverse learning styles and fostering an inclusive environment for 30+ students. This adaptability led to an increase in overall student engagement and participation, as measured by feedback surveys and attendance rates. • Worked closely with the course professor to simplify and effectively communicate complex course content and developed supplemental resources and organized study sessions enhancing understanding among students from various academic backgrounds. • Utilized strong customer service skills to establish rapport with both students and faculty, ensuring open lines of communication and support. Received positive feedback from students, contributing to an increase in student satisfaction scores on course evaluations related to accessibility and support.

Education

• McMaster UniversityHonours Bachelor's degree (B.A), Environment and Society
• Li Po Chun United World College of Hong KongHigh School Diploma, International Baccalaureate (IB)

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