Anastasios Iliadis

About

Digital media professional with experience across video editing, content analysis, and customer operations in international environments. Adept at blending creative production with performance data to deliver engaging, high-quality content. Proven to work effectively in fast-paced teams, maintain production standards, and support digital workflows from both analytical and creative perspectives.

Experience

• Customer Operations Expert · Teleperformance-Dropbox2025 – 2026

  Provided operational and customer support for Dropbox users, ensuring high service quality. Resolved technical and account-related issues efficiently while maintaining customer satisfaction. Managed complex cases requiring problem-solving and product knowledge. Worked within structured processes and performance targets in a global support environment. Strengthened communication skills through daily interaction with international customers.

• Content Analyst & Video Editor · Damier Media2024 – 2025

  Analyzed content performance and audience behavior to guide content strategy decisions. Edited and optimized video content for digital platforms, ensuring high engagement and platform compatibility. Collaborated with creative and strategy teams to improve content relevance and viewer retention. Conducted quality checks on media assets to maintain brand and production standards. Supported workflow improvements between content, analytics, and production teams.

• Junior Editor · Donut Media2022 – 2024

  Assisted in editing automotive and entertainment-focused video content for online audiences. Worked closely with senior editors and producers to refine storytelling and pacing. Prepared raw footage, cut sequences, and supported post-production processes. Ensured visual consistency, audio clarity, and platform-ready formatting. Contributed to fast turnaround projects in a high-output media environment.

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