Angelica White

About

Customer service professional with 4 years of experience in delivering exceptional service and support. Highly motivated and dedicated to ensuring customer satisfaction through effective communication and problem-solving skills. Experienced in the trucking and security industries, seeking a position within a reputable organization where I can leverage my expertise in customer relations to enhance the overall customer experience and contribute to the company's success.

Experience

• Undergraduate Student · Southern New Hampshire University2024-10-01 –
• CDL A Truck Driver · J.B. Hunt Transport Services, Inc.– 2024-12-01
• Professional Truck Driver · Schneider2019-10-01 – 2022-08-01
• Global Command Center Supervisor · U.S. Security Associates, Inc.2016-05-01 – 2018-05-01

  Monitored and responded to system alarms, notifications, and alerts using the command center software. Monitored on site security officers, at different locations around the United States. Provided timely and accurate information on incidents or outages to internal customers. Created incident tickets for all reported issues, maintained ticket queues, and tracked progress until resolution.

Education

• Southern New Hampshire UniversityAssociate's degree, Criminal Justice and Corrections
• Northwest Business CollegeAssociate's degree, Criminal Justice and Corrections

Similar talent on Pangea

Ashland C.Customer Service and Education ProfessionalAtlanta, GASandra M.Aspiring Criminal Justice Professional with Legal and Customer Service ExperienceSacramento, CAGabriel I.Creative Storyteller and Security ProfessionalOrlando, FLAAneesa S.Experienced Customer Service SpecialistBlakely, GA 39823