Bohdana Prozorova

About

Hello! I have been working as a graphic and web designer on Upwork for four years. I studied Graphic Design and have always strived for something new. Through this journey, I discovered my passion for 3D illustration, which I now breathe and live every day. I am adept at handling diverse tasks and enjoy the challenges they bring. I have experience in Graphic Design, Web Design, and 3D Illustration, and I am committed to continuous learning and improvement. My email is bogdanaprozorovaillustrator@gmail.com.

Experience

• Freelance Graphic Web Designer · Upwork2019-01-01 –
• Barista · Ten Thousand2023-09-01 – 2024-10-01
• Sales Associate · Eataly2023-04-01 – 2023-07-01

  • Provided outstanding customer service to up to 350 customers per shift by greeting, assisting, and making product recommendations and tailoring a solution, ensuring positive interactions. • Effectively resolved conflicts with challenging customers, turning potential issues into positive experiences and becoming even more resilient. • Onboarded and mentored 2 new team members, contributing to a cohesive work environment and becoming a supportive team player. • Managed high-volume customer interactions and transactions in a fast-paced setting while upholding service standards. • Received positive feedback from guests and managers for being a fast learner, exceptional service and team contribution.

Education

• Kyiv University of CultureBachelor's degree, Graphic Design
• Zaporozhye Electrotechnical Collegeacademic degree, Graphic Design

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