Bryan Headrick

About

I am a seasoned professional with 12 years of experience in Support Desk / IT and 11 years in Software Development. My expertise spans various technologies and roles, including Full Stack Engineering and Freelance Web Development. I possess a strong understanding of marketing concepts such as SEO, conversion, and branding, as well as user experience, accounting, and other business needs. I approach every new project from multiple perspectives to determine the best course of action, ensuring comprehensive solutions in the tech industry.

Experience

• Full Stack Engineer · UPPAbaby2023-04-01 –
• Freelance Web Developer · Self2012-01-01 –

  Handle various projects involving WordPress, PHP, jQuery, AJAX, CSS/CSS3, and cross-browser testing

• Development & Integration Manager · Ameritas2022-08-01 – 2023-11-01
• Web Developer · PI Inc.2016-02-01 – 2023-03-01
• Web Developer · In10sity Interactive2014-02-01 – 2016-03-01

  Develop and maintain multiple in-house CMS's using C#, Razor, VB.NET, and classic ASP along with extensive front-end development using JavaScript/jQuery. This includes building and updating web forms as well as building and consuming web services.

• Web Programmer / Analyst · Principle2013-08-01 – 2013-11-01
• Web Developer · XS Power Batteries2012-04-01 – 2013-08-01

  Develop eCommerce Websites optimized for search engines and optimized for mobile devices, ensuring fast load times.

• IT POS Analyst · Ruby Tuesday Inc2010-12-01 – 2012-04-01

  · Analyze requirements for new POS applications · Provide support for existing POS systems including writing SQL queries and stored procedures, and system configuration using vendor provided interfaces as well as custom designed interfaces · Assist with software deployment

• SEO · Roadrunner Motors2012-01-01 – 2012-01-01

  Optimize website for google to ensure the website shows up on the first page.

• IT Manager · Ripley Entertainment2007-08-01 – 2010-12-01

  Develop software and web solutions as needed using ASP, ASP.Net and C#.Net. Provide business intelligence through SQL Reporting Services and develop custom reports as needed. Maintain inventory and licensing lists using Spiceworks v3.0 and custom VB scripts. Create Active Directory user and computer accounts, manage email accounts, set up email aliases and distribution lists, managed VPN access through Active Directory. Provide on-site technical support for all software, hardware, and network infrastructure at all 8 facilities, totaling 100+ MS Windows computers ­ 50 Desktops, 15 Laptops, and 51 POS, managed through group policy. Document issues through TrackIt v8.0 and follow up in person when possible. Diagnose LAN, WAN, and PBX issues, and contact appropriate parties to resolve. Act as the liaison between Gatlinburg location and corporate headquarters and serve as primary contact for all new technology purchases. Remain available on-call for all Gatlinburg and Sevierville attractions. Coordinate with other departments to maintain IT equipment and infrastructure. Administer SQL Servers 2000 and 2005 including backups and maintenance. Administer 5 Servers (2000 and 2003), performing backups of SQL and file servers using Symantec Backup Exec 11d.

Education

• Pellissippi State Technical CommunityA.S, Computer Science and Information Technology; Web Development
• Tennessee Institute of ElectronicsAssociates, Electronics Technology

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