Chantal Brown

About

CompTIA Security+ Certified professional with extensive experience in Business Analysis, Governance, Risk Management, and Compliance (GRC). Experienced in IAM/PIAM and security testing across multiple industries including finance and government sectors.

Experience

• Sr. Security QA Specialist · PNC2025-03-01

  •Identified, logged, and tracked security-related defects, access control issues, and compliance gaps using Jira, partnering with development teams for remediation and retesting. •Tested secure payment and authentication workflows across devices and web portals. •Authored reusable test documentation, UAT scripts, and defect reports. •Evaluated identity and access management (IAM) workflows, including role-based access, authentication, user provisioning/deprovisioning, and access control rule enforcement to ensure least-privilege security design.

• Cyber Risk Business Analyst II · Texas Workforce Commission2023-07-01 – 2025-03-01
• Application Security QA Analyst · TEKsystems2023-06-01 – 2023-12-01

  Led end-to-end User Acceptance Testing (UAT), regression, and security-focused validation for enterprise applications, ensuring system functionality, compliance, and secure deployment. •Developed and maintained security-centered QA documentation including test plans, risk-based test strategies, defect reports, and compliance evidence for audits. •Executed SQL-based backend validation to verify secure data storage, encryption logic, and integrity of transactional records across systems. •Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.

• Senior QA Analyst · SSFCU (Insight Global)2022-07-01 – 2023-01-01

  •Led quality assurance initiatives to enhance product reliability and compliance with industry standards. •Developed and implemented testing strategies to identify defects and improve software performance. •Conducted root cause analysis for defects, driving corrective actions to prevent future occurrences. •Collaborated with cross-functional teams to define quality benchmarks and ensure alignment with project goals. •Reviewed and updated documentation for testing procedures, ensuring accuracy and adherence to protocols.

• Manual QA Engineer · Priority Payment Systems2020-12-01 – 2022-07-01
• Sr. QA/BA · United States Postal Service2018-07-01 – 2020-12-01
• Sr. QA/BA · Menzies Aviation2017-08-01 – 2018-03-01

Education

• The University of Texas at ArlingtonBachelor's degree

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