Cheryl De Jongh
Experienced Dispatch Supervisor and Operations Manager
13 yrs experience · Cape Town, South Africa · <10 hrs/week
About
With a Bachelor of Business Administration in Management and Operations from the Computer Training Institute, I have developed a robust career in supervisory roles across various industries. Currently, I serve as a Dispatch Supervisor at The Creamery Ice Cream Company, where I manage dispatch operations and handle financial processes. My previous experience includes roles such as Assistant Supervisor at I KNOW Knowledge Solutions, where I honed my skills in data management and financial oversight, and Document Control Supervisor at Gijima, where I led production processes and logistics. I also have experience as a Data Capturer at Gradiquard and as an Invigilator at the University of Cape Town. My career is marked by a commitment to operational excellence and continuous improvement, with a strong focus on client relations and process optimization.
Skills
Experience
- Dispatch Supervisor · The Creamery Ice Cream Company09-01-2017
Responsible for raising dispatches for artisans and cleaners as required, handling inbound and outbound calls, gathering quotes, raising POs, arranging for delivery, collecting invoices for payment, submitting invoices, preparing invoices for payment, and preparing regional invoices above the cap for approval and sign off.
- Assistant Supervisor · I KNOW Knowledge Solutions10-01-2015 – 06-01-2016
Responsible for data capturing, managing petty cash, unbinding/preparation of books, scanning, error checking, uploading of images, and assisting the supervisor with ad hoc duties.
- Document Control Supervisor · Gijima11-01-2011 – 12-01-2014
Managed production processes, monitored and ensured processes were maintained across all extraction procedures, fostered a culture of excellence, ensured continuous improvement with logistics, liaised with clients, ensured document safety, resolved logistical problems, maintained stock registers, supervised extraction staff, managed resources, ensured professional image, handled supply chain duties, maintained staff time and attendance, checked asset registers, and assisted colleagues offsite.
- Data Capturer · Gradiquard06-01-2011 – 10-01-2011
Responsible for capturing and managing data accurately and efficiently.
- Invigilator · University of Cape Town06-01-2010 – 10-01-2010
Oversaw examination processes to ensure compliance with university regulations and provided assistance to students during exams.
Education
- Computer Training InstituteBachelor of Business Administration (BBA), Business Administration, Management and Operations
- Harold CressyMatric, Senior Certificate
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