Christian Arce

About

👋 Hi! I'm Christian — a Product/UX Designer based in Barcelona with a background in psychology and customer experience. 🧠 I specialize in identifying user pain points and redesigning digital products to feel intuitive, accessible, and empowering. 🛠️ I’ve worked across the full UX process — from research and usability testing to wireframing and responsive design — using tools like Figma, Framer, Miro, and Sketch. 🎮 Lifelong gamer, problem-solver, and multilingual communicator (Spanish, Italian, English). Let’s create something users love.

Experience

• Product Designer · ALEA03-01-2024 – 04-01-2024

  Contributed to the design of a fintech platform. 🔹 Produced wireframes, prototypes, and mockups using Figma, aligning consistently with brand guidelines 🔹 Helped maintain the design system and ensured visual consistency across components 🔹 Adapted UI designs for culturally diverse audiences, strengthening inclusivity and accessibility 🔹 Collaborated closely with senior designers and product teams to align design output with strategic goals 🧠 This role deepened my understanding of scalable design systems in a highly regulated, fast-moving environment.

• UX Designer · Acolytes09-01-2022 – 02-01-2023

  Worked on both internal and client-facing UX projects across data visualization and transportation tech. 🔹 Supported the design of a dynamic dashboard to enhance business presentations and storytelling 🔹 Participated in the revamp of public transportation platforms, streamlining ticketing and checkout flows 🔹 Contributed to visual design refinement within existing brand systems 🔹 Practiced agile collaboration with senior designers, product managers, and dev teams 🧠 This experience helped strengthen my skills in turning complex data and services into usable, engaging interfaces.

• Customer Experience & Support Manager · Comparaencasa.com01-01-2019 – 10-01-2021

  🔹Designed self-service flows that improved user engagement and reduced support requests 🔹Translated user feedback into actionable insights that guided product improvements 🔹Collaborated with cross-functional teams to align CX with business goals 🔹Led onboarding for new team members, promoting user-first thinking 🔹Created educational tools and communications to help users navigate complex insurance products 🧠 This role shaped my design mindset: support conversations became research, and user frustration became a blueprint for better UX.

• Data Management Specialist · Consulate General of Italy in Córdoba05-01-2017 – 12-01-2017

  Before transitioning into UX, this role laid the groundwork for my people-first, detail-oriented approach to problem-solving. 🔹 Reviewed and verified complex user documentation for legal citizenship processes, ensuring accuracy, compliance, and accessibility. 🔹 Helped users navigate high-stakes administrative systems with empathy and clarity — often guiding them through confusing, bureaucratic journeys. 🔹 Led the digitization of physical records and improved data organization for faster, more secure access. 🔹 Supported onboarding of new team members, reinforcing consistency in communication and process. 🧠 This experience strengthened my ability to simplify complexity, communicate clearly under pressure, and always advocate for the user's perspective — all of which now shape my approach to UX design.

• Freelance UX/UI & Product Designer04-01-2023

Education

• The Interaction Design FoundationUser Experience Design
• Universidad Nacional de CórdobaLicenciatura, Psicología
• Universidad Nacional de CórdobaTraductor público nacional, Traducción e interpretación

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