Cruz Herron

About

Currently pursuing a Bachelor of Science in Marketing/Marketing Management at the University at Buffalo School of Management, I previously completed the same degree at the University at Albany. My professional journey began at Dash's Market, where I honed customer service skills as a Store Cashier and later expanded my expertise as a Social Media Marketing Intern, creating engaging content and managing social media platforms. Transitioning to the hospitality industry, I served as a Server Assistant and Server at Giancarlo's Sicilian Steakhouse and Pizzeria, delivering exceptional dining experiences in a high-volume environment. Additionally, I supported events at Nicole's Special Events & Catering Co., ensuring smooth operations and guest satisfaction. My diverse experiences in marketing and hospitality have equipped me with strong communication, organizational, and customer service skills, preparing me for a dynamic career in marketing and management.

Experience

• Server · Giancarlo's Sicilian Steakhouse and Pizzeria08-01-2025

  Deliver attentive, professional table service in a fast-paced, high-volume dining environment. Communicate menu details and specials effectively to guests, ensuring a positive dining experience. Collaborate with kitchen and front-of-house staff to coordinate timely, accurate order delivery.

• Server Assistant · Giancarlo's Sicilian Steakhouse and Pizzeria04-01-2025 – 08-01-2025

  Assisted servers in delivering excellent service by preparing tables, refilling drinks, and ensuring a clean dining environment.

• Social Media Marketing Intern · Dash's Market03-01-2025 – 06-01-2025

  Created and edited content for the marketing team, supporting brand engagement across digital platforms. Assisted in setting up and operating company social media accounts, including Facebook and Instagram. Produced promotional content for upcoming company events, driving audience awareness and engagement.

• Store Cashier · Dash's Market11-01-2020 – 05-01-2025

  Handled customer transactions efficiently and accurately, maintained a clean and organized checkout area, and provided excellent customer service.

• Server · Nicole's Special Events & Catering Co.08-01-2023 – 05-01-2024

  Supported corporate and private events, ensuring seamless setup, service, and breakdown of event spaces. Addressed and resolved guest inquiries and concerns, maintaining a high standard of hospitality.

Education

• University at Buffalo School of Management, The State University of New YorkBachelor of Science, Marketing/Marketing Management, General
• University at AlbanyBachelor of Science, Marketing/Marketing Management, General
• Frederick Olmsted #156High School Diploma

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