Faisal Irfan

About

As a dynamic and results-focused professional, I bring a wealth of experience in engineering project management, strategy development, and process innovation to drive business growth. With a consistent track record of successfully steering complex technical projects, I am adept at collaborating closely with clients and surpassing expectations in alignment with set goals. My passion lies in translating intricate technical concepts into tangible, relatable solutions for non-technical stakeholders. Through clear communication and empathetic understanding, I ensure the fulfillment of client expectations. Moreover, my ability to navigate diverse responsibilities concurrently enables me to manage tasks efficiently and deliver results on time. As a solution-oriented individual, I thrive on identifying problems and uncovering previously unexplored avenues for effective resolutions. With a focus on researching and utilizing emerging technologies, I continuously strive to enhance engineering solutions delivery. My dedication to driving best practices and fostering a culture of continuous improvement has been instrumental in achieving organizational success. I excel in streamlining processes, balancing priorities, and implementing risk controls to drive technological transformation. By leading the execution of strategic plans, I have supported teams to achieve operational efficiencies and deliver results with precision. My creative and intuitive problem-solving approach has led to the implementation of industry-leading practices. One of my greatest joys is cultivating and leading high-performing teams and nurturing future leaders. Through strategic guidance and unwavering support, I am known for empowering team members to reach their full potential and contribute meaningfully to organizational objectives. With a focus on implementing robust software architecture and leveraging cutting-edge AWS services, I've spearheaded numerous successful projects. My collaborative approach to deriving technical solutions fosters innovation and drives results in a rapidly evolving landscape. As a results-oriented strategist, I possess a keen ability to analyze industry trends and position businesses for success. By aligning long-term objectives with day-to-day operations, I drive strategic initiatives that propel organizations forward. Let's connect to explore opportunities for collaboration & discuss how my expertise can contribute to your organization's success. Together, we can turn visions into realities & embark on a journey toward unparalleled innovation and growth.

Experience

• Engineering Manager · Eptura10-01-2022

  Currently, I serve as a Sr. Engineering Manager and focus on achieving all short- and long-term goals while spearheading the end-to-end delivery and maintenance of calendars, preferences/settings, auth service, and platform services for iOffice/Eptura. To elevate team performance and prevent potential delays by analyzing data obtained from automated tracking systems for the detection of trends and anomalies, I engage in extensive collaboration with developers and QA through bi-weekly 1:1 meetings. Key Accomplishments: - Led cross-functional collaboration and directed a dynamic team of 15-30 professionals in Software Engineering and Quality Assurance for successful project delivery. - Implemented the release process for new and existing modules, ensuring smooth integration and efficient deployment. - Optimized scalability and efficiency in software development and deployment through the transition of iOffice's monolithic application architecture to a microservices-based model.

• Senior Fullstack Engineer / Senior Engineering Manager (Software Architect) · AIVATEK04-01-2017 – 03-01-2021

  In this role, I guided sales and marketing teams to pinpoint client requirements and craft tailored engineering solutions for maximum satisfaction. As a subject matter expert, I supported various startups, such as HeyDay Now in constructing customized platforms on AWS infrastructure. Key Accomplishments: - Devised efficient maintenance schedules, leading to minimized production downtime. - Enhanced the cost structure of the engineering team by integrating offshore resources. - Focused on continuous improvement in engineering processes, modified workflows, and implemented effective project management strategies for overall effectiveness. - Contributed to the efficient delivery of $2.5M worth of software development and tech services across various tech stacks. - Leveraged a diverse array of AWS services, including Cloud Formation, Kinesis, RDS, S3, ECS, Lambda, API Gateway, Event Bridge, DynamoDB, IAM, and Cognito to develop and optimize cloud-based solutions.

• Engineering Manager (Senior Software Engineer) · Cross Analytics09-01-2014 – 04-01-2017

  At Cross Analytics (Pvt) Ltd, I played a vital role in transitioning the monolithic Odesk app to a microservices architecture, culminating in the creation of Upwork Inc. Additionally, I developed the Auth service to ensure security across all microservices. Key Accomplishments: - Leveraged expert industry knowledge while recruiting, training, and guiding a technical team of over 20 members. - Designed and implemented Frontend Apps, Backend for Frontend Apps, and APIs for services, such as messages (Dash team), Teams, My Teams, Orgs and permissions, and Settings. - Steered ideal execution of high-profile projects for clients, including OC Tanner Inc. and Finicity Inc. utilizing technologies, such as Spring Boot, Java, and Angular.

• SMTS · PLUMgrid Inc. (Acquired by VMware)09-01-2012 – 08-01-2014

  During this time, I engineered an operating system with intuitive user interfaces and facilitated the effortless creation and deployment of virtual networks through a user-friendly drag-and-drop interface. Key Accomplishments: - Formulated and employed various network components, including NAT, Bridges, and other essential elements, to enhance network functionality and performance. - Earned accolades from prestigious clients, such as HP and Walmart, showcasing a dedication to providing innovative solutions tailored to their specific requirements. - Established a robust middleware security layer, integrating LDAP authentication to enhance system access control.

• Java Developer - SanMar Inc · JABS Solutions Pvt Limited02-01-2011 – 10-01-2012

  Leveraging exceptional project management expertise, I efficiently headed the initiation and independent development of multiple projects from conception to completion, along with delivering them to clients for successful adoption. Here, I offered crucial support to the design center team, ensuring adherence to timelines and timely deployment of products into production. Key Accomplishments: - Coordinated Continuous Integration/Continuous Deployment (CI/CD) processes and devised a custom testing framework using Python to meet defined targets. - Directed the development of advanced search functionalities using Apache Solr, employing technologies, including Spring, Java, Hibernate, JSF, and JS/jQuery. - Tailored and integrated OpenCMS to seamlessly interface with SanMar's custom ERP, facilitating session sharing among multiple applications across different servers, and optimizing performance through caching API calls and microservices.

Education

• University of UtahMaster of Science - MS, Business Analytics
• Quaid-i-Azam University, IslamabadMaster of Science - MS, Computer Science
• Alkhair University (AJK)Bachelor's degree, Computer Science
• IMCB F10-3ICS

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