Faith Wanjiku

About

With a Bachelor in Business Management specializing in Human Resources from Mount Kenya University, I have transitioned into the creative field as a Freelancer on Upwork, focusing on graphic design and AI artistry. My role involves crafting innovative designs and leveraging AI tools to enhance creative projects. Previously, I served as a Front Desk Receptionist at Jerapha Medical Clinic, where I was the first point of contact for patients, managing appointments, and handling administrative tasks with precision. My experience there honed my skills in patient interaction, data management, and multitasking in a fast-paced environment. I am set to further my expertise with a Certificate in Artificial Intelligence Career Essentials from Alx Africa in 2024, aiming to integrate AI more deeply into my creative endeavors.

Experience

• Freelancer- Creative Graphic Designer/Creative A.I Artist · Upwork01-01-2024

  As a freelancer on Upwork, responsible for creating innovative graphic designs and utilizing AI tools to enhance creative projects.

• Front Desk Receptionist · Jerapha Medical Clinic01-01-2022 – 12-01-2022

  First point of contact for patients and visitors, ensuring a welcoming and professional atmosphere. Efficiently managed appointment scheduling, patient check-ins, and administrative tasks using EMR systems. Handled incoming calls, emails, and inquiries, providing accurate information and directing them to the appropriate departments. Processed patient registrations, insurance verifications, and billing, ensuring seamless workflow and patient satisfaction. Maintained and updated patient records, ensuring data accuracy and confidentiality in compliance with HIPAA regulations. Collaborated with medical staff to ensure smooth clinic operations and optimized patient care experience. Resolved patient concerns with empathy and professional communication skills, enhancing patient trust and clinic reputation. Assisted in inventory management of medical and office supplies, ensuring efficient clinic operations. Demonstrated excellent time management and multitasking abilities in a fast-paced environment. Contributed to a positive team environment, supporting clinic staff in delivering high-quality patient care.

• Creative Graphic Designer/A.I Artist · UPWORK2024

  As a creative graphics designer and an A.I artist, I leverage A.I in enhancing my designs and staying on top of business tends. From crafting eye catching visuals such as posters,flyers, business cards, linkedln banners , I am the best person to handle ALL your Graphics related tasks! Contact me today, let's get started on your project!!

Education

• Alx AfricaCertificate, Artificial Intelligence Career Essentials
• Mount Kenya University - MKUBachelor in Business Management, Human Resources Management/Personnel Administration, General

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