Gausul Haque

About

Former Pharmacist turned UX Engineer at GoZayaan, I bring a unique blend of Empathy, Analytical rigor, Human-Centered Design, Data-Driven Decision-making, and Design thinking to the Travel tech and SaaS space. My background in healthcare taught me to prioritize user safety, accessibility, and intuitive interactions, which I now apply to creating seamless, accessible digital experiences that delight millions of users. At GoZayaan, I continuously work to improve the user experience through in-depth user research, usability testing, A/B testing, prototyping, and building comprehensive design systems that ensure consistency and efficiency across platforms. I combine deep qualitative insights with quantitative data analysis to optimize product performance and deliver meaningful impact. Passionate about Human-Centered AI, service design, and growth-driven product strategy, I focus on personalizing user journeys while maintaining inclusivity and accessibility. Over the years, I have contributed to products in healthcare, travel tech, ed tech, SaaS, e-commerce, aviation, and payment software industries. I’m eager to collaborate with forward-thinking teams bringing a systems mindset, strong UX audit expertise, and a commitment to measurable results.

Experience

• UX Engineer · GoZayaan2024-02-01 –

  GoZayaan, the Travel Tech company, is on a mission to simplify travel through tech solutions, ensuring limitless exploration. With a user-friendly platform and a wide array of travel options, From local getaways to international adventures, GoZayaan provides a wide selection of flight tickets, hotel accommodations, tour packages, and activities, all at competitive prices. - Developing the Limitless Design System, a scalable, modular foundation featuring 150+ custom component variants, design tokens, variables, and comprehensive documentation to maintain UI consistency across platforms. - Conducted extensive user research initiatives, conducting 30+ user interviews, 8+ A/B tests, and 3 usability studies to uncover pain points, validate hypotheses, and refine user flows for optimal experience. - Analyzed and synthesized user behavior data to generate actionable insights, driving iterative, data-informed design improvements. - Partnered closely with Product Managers, Developers, Business Intelligence teams, and other stakeholders to ensure design solutions met business goals and technical constraints. - Produced detailed UX artifacts, including wireframes, interactive prototypes, and user journey maps, to effectively communicate design intent and facilitate development alignment.

• Jr. Product Designer · TechnoNext2023-06-01 – 2024-01-01

  - Led the end-to-end design of the US-Bangla Airlines Mobile App, enhancing booking and travel workflows to boost user satisfaction and retention. - Drove the full product lifecycle for Foodi User & Rider Apps, conducting comprehensive market research, user research, and usability testing to deliver a seamless multi-role experience. - Designed intuitive B2B travel agency dashboards for Take Trip & Triplover, streamlining internal operations and improving data visibility for business users. - Developed a data-driven analytics tool for Shoplover (now CartU), enabling stakeholders to extract actionable insights for strategic growth. - Created an optimized Admin Dashboard for First Trip’s B2C travel app, enhancing backend management efficiency and operational control. - Built CRM systems for Propeta & Foodi, elevating customer engagement and improving client relationship workflows. - Facilitated bi-weekly knowledge-sharing sessions among design teams, promoting skill development, design consistency, and cross-functional collaboration.

• UI/UX Designer · Flaidex2022-04-01 – 2023-12-01

  - Cultivated and managed client relationships, driving successful onboarding and ensuring clear communication of project objectives. - Delivered high-impact UI designs tailored to client requirements, enhancing user engagement and satisfaction across multiple digital products. - Developed scalable design systems that improved brand consistency and accelerated product development cycles. - Conducted remote user research and competitive market analysis to inform data-driven design strategies and optimize user experiences. - Created detailed, developer-friendly design handoffs using industry-standard tools, enabling seamless cross-functional collaboration and efficient implementation. - Led end-to-end project execution, aligning design solutions with business goals and user needs to maximize ROI. - Collaborated with multidisciplinary teams to refine workflows, boost operational efficiency, and elevate project delivery quality.

• Jr. UI/UX Engineer · Space Cats2022-07-01 – 2022-11-01

  - Engaged directly with clients to elicit requirements, clarify project scope, and provide regular progress updates, ensuring alignment with client expectations. - Delivered user-centered design solutions across 4 diverse projects, adapting to varied industry needs and client goals. - Crafted detailed user flows, wireframes, and interactive prototypes to effectively communicate design concepts and optimize user journeys. - Partnered cross-functionally with developers and product managers to validate design feasibility, maintain technical alignment, and drive business objectives. - Produced comprehensive, developer-friendly design handoffs using tools like Figma and Zeplin, streamlining implementation and reducing rework. - Contributed to iterative design improvements by incorporating client and user feedback, enhancing overall product usability and engagement.

• UI/UX Designer · Daktar Lagbe2022-01-01 – 2022-05-01

  - Led comprehensive market research initiatives to uncover user needs, healthcare trends, and competitive gaps, informing product strategy and feature prioritization. - Architected and delivered end-to-end user-centered designs for both patient and doctor apps, driving intuitive navigation and enhanced engagement. - Collaborated closely with founders to translate business objectives into scalable healthcare solutions aligned with user-centric design principles. - Conducted qualitative user interviews and usability testing sessions, validating design decisions and improving task completion rates and satisfaction scores. - Designed and iterated the Beta version based on user feedback, accelerating time-to-market while maintaining high usability standards. - Developed dual-sided interfaces tailored to patients and healthcare providers, optimizing workflows for appointment booking, online consultation, and prescription management. - Engaged healthcare vendors and medical professionals through targeted interviews to capture pain points and streamline vendor integration and service delivery.

• Brand Identity & UI Designer · MOTIVE YOU2021-02-01 – 2022-02-01

  Developed the agency for all kinds of business needs, starting from Company Branding to End Campaigns of all varieties. The motto is to make the peak outcome possible by providing premium personalized services for businesses.

• Graphics and UI/UX Designer · Fiverr2019-07-01 – 2021-06-01

Education

• IxDF - The Interaction Design Foundation
• Daffodil International University-DIUBachelor of Pharmacy - BPharm, Pharmacy

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