Gehan Nassar

About

MPH student with clinical and admin experience at One Medical Seniors, including administrative support, phlebotomy, and EHR management. Known for reliability, empathy, and meticulous attention to detail. Passionate about improving healthcare systems, HIPAA-compliant patient care, and building strong patient and team relationships.

Experience

• Administrative Assistant & Phlebotomist · One Medical Seniors04-01-2023 –

  Provide administrative and phlebotomy support in a primary care setting; manage electronic health records (EHR) and documentation; schedule patient appointments; coordinate care with clinicians; maintain confidentiality and HIPAA compliance; support patient intake, records management, and inventory control.

• Member Support Specialist · One Medical04-01-2023 –

  - Managed patient appointments and maintained accurate electronic medical records. - Facilitated communication between healthcare providers and patients to ensure a smooth and efficient healthcare experience. - Coordinated with insurance companies to verify coverage and process claims, resulting in timely and accurate reimbursement. - Conducted patient intake interviews, compiled medical histories, and organized medical files. - Assisted medical staff with various administrative tasks, including scheduling procedures, ordering supplies, and managing inventory. - Maintained confidentiality and adhered to HIPAA regulations at all times while handling sensitive patient information. - Utilized Microsoft Office Suite and electronic medical record software to streamline administrative processes and improve efficiency. - Demonstrated excellent communication skills and a positive attitude when interacting with patients, healthcare providers, and coworkers.

• Shift Supervisor · Starbucks03-01-2019 – 04-01-2023

  Oversee daily store operations; manage staff; ensure customer satisfaction; train and develop baristas; resolve customer issues; maintain store standards and compliance.

Education

• Georgia State UniversityMaster of Public Health - MPH, Health Management and Policy
• Georgia State UniversityBachelor of Science in Psychology, Psychology

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