Gift Adebayo
Customer Support Specialist/Product Designer
2 yrs experience · <10 hrs/week
About
With a Bachelor of Arts in English and Literary Studies from the University of Ilorin, Nigeria, I have developed a strong foundation in communication and analytical skills. My professional journey began as a Customer Support Professional at OUCH COUTURE LTD, where I honed my ability to provide exceptional customer service and resolve inquiries efficiently. I then transitioned to a Product Design Intern role at SkillHat, where I contributed to the design and development of product features. In this role, I collaborated with cross-functional teams to enhance user experience and assisted in creating design prototypes. My diverse experience in customer support and product design has equipped me with a unique blend of skills, enabling me to effectively bridge the gap between user needs and product functionality.
Experience
- Product Design Intern · SkillHat11-01-2023 – 02-01-2024
Contributed to the design and development of product features, collaborated with cross-functional teams to enhance user experience, and assisted in creating design prototypes.
- Customer Support Professional · OUCH COUTURE LTD02-01-2021 – 01-01-2023
Provided exceptional customer service, resolved customer inquiries and issues, and supported the sales team in maintaining customer satisfaction.
Education
- University of Ilorin, NigeriaBachelor of Arts - BFA, English and Literary Studies
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