Heena Sawlani

About

With a solid foundation in User Experience Design from BrainStation and an Integrated Master of Computer Applications from Gujarat Technological University, I have honed my skills in creating seamless digital experiences. As a Quality Assurance Engineer at Connect Lab from 2018 to 2023, I optimized testing workflows, reducing timelines by 40% and ensuring a 99% defect-free release. My efforts improved software usability by 25% and enhanced product quality and delivery efficiency by 20% within DevOps and Agile environments. Leading the QA team, I implemented best practices that reduced defects by 15% and boosted team productivity by 10%. My commitment to quality and user-centered solutions has consistently contributed to enhanced customer satisfaction and intuitive user interactions.

Experience

• Quality Assurance Engineer · Connect Lab11-01-2018 – 05-01-2023

  Optimized testing workflows in alignment with the SDLC, reducing the testing timeline by 40% and contributing to a faster, more efficient delivery of user-centered solutions. Ensured a seamless user experience by executing comprehensive QA validation, including functional, regression, and UAT testing, resulting in a 99% defect-free release that enhanced overall customer satisfaction. Improved software usability and quality by 25% through thorough manual testing across the SDLC, ensuring intuitive, error-free user interactions. Implemented QA standards and protocols within DevOps and Agile environments, enhancing product quality and delivery efficiency by 20%, leading to smoother, more user-focused releases. Led the QA team in adhering to best practices, reducing defects by 15%, and enhancing team productivity and morale by 10%, contributing to better user and customer experiences.

Education

• BrainStationDiploma of Education, User Experience Design
• Gujarat Technological University (GTU)Integrated Master of Computer Applications - IMCA, Computer Programming, Specific Applications

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