Jason Albino

About

Jason Albino is a seasoned technology professional with over 20 years of industry experience. He is an expert in CRM SaaS applications, focusing on Quote-to-Cash systems and right-fit frameworks in enterprise organizations. He has built and directed multiple Business Applications teams and managed project portfolios for organizations ranging from $100M to $1B in revenue. Jason has optimized CRM and data orchestration vendor landscapes to facilitate significant growth in sales transitions and efficiency, integrating in-house and third-party platforms. He has re-architected product catalogs for SKU optimization and pricing/packaging efficiency and installed hybrid agile/waterfall methodologies for Business Applications teams. Jason has also founded an independent CRM consulting firm, guiding over 60 organizations through successful Salesforce.com deployments and customizations. He is recognized for unifying technical platform experience with business acumen. His Salesforce.com certifications include Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist, and more. Jason is proficient with platforms and technologies like Salesforce.com, Zuora, Atlassian Jira & Confluence, Informatica, Mulesoft, Tableau, and Marketo/Eloqua.

Experience

• Business Mentor · MicroMentor2022-10-01 –

  Mentoring entrepreneurs in a variety of industries to provide guidance in business creation, product & service planning, time management and marketing.

• Owner & Music Producer · Vector Shift Productions2021-03-01 –

  Studio owner & manager, music producer and recording engineer for indie rock, pop, and folk artists. I provide full end-to-end support for artists including songwriting, vocal & guitar performance, studio instrumentation, recording, mixing, mastering, distribution & marketing.

• Director, Revenue Systems · Pantheon Platform2021-06-01 – 2022-09-01
• Director, Enterprise Business Applications & Development · Zendesk2017-05-01 – 2021-06-01
• Senior Manager, Sales & Marketing IT · Zendesk2015-10-01 – 2017-05-01
• Salesforce.com Certified Consultant & Solutions Architect · The Project Solution2005-01-01 – 2015-10-01

  Independent consultancy dedicated to providing organizations of all sizes in all sectors with process management, workflow design, and business efficiency support via Salesforce.com CRM.

• Product Support Specialist · LookSmart2002-04-01 – 2004-06-01

  - Managed/triaged Level 2 client, partner, and internal user product and technical issues; resolved inter- and intra-product abnormalities, user errors, and recommended engineering/development resources.

Education

• University of California, BerkeleyB.A., Cognitive Science
• City College of San FranciscoGraphic Design, Marketing, Finance, Audio Production, Culinary Arts

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