Jennifer Bichara

About

Dedicated Brand Support Manager with a solid background in delivering exceptional support for business professionals. Personable and communicative with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. My key strengths include: 1. I am a self-starter and have assisted many CEO’s and small businesses on a day-to-day basis all my work and freelance life. 2. Administrative, Bookkeeping & Customer Service Support 3. I have strong communication, researching, written, proofreading, and editing skills whether composing for a blog, landing pages, newsletter, or via social media platforms. 4. I have WordPress, E-commerce (Shopify), Business Research & Development, Project Management, and Social Media & Email CRM Marketing Experience (Klaviyo). 5. I am efficient, reliable, detail oriented, organize, a great communicator and eager to learn new things. 6. Owner and Blogger at jennysserendipity.com

Experience

• Virtual Assistant · HEAR FOR GOOD MUSIC GROUP, LLC07-01-2016

  • Upwork FREELANCER • Virtual Assistant • Ecommerce (Shopify) • Website, Project & Content Management • Social Media Management (SMM)

• Virtual Assistant · PERFAWARE LLC, IRVING, TEXAS12-01-2013 – 11-01-2017

  • Elance and Upwork FREELANCER • Virtual Assistant • Accounting - Reimbursements, Expense, and Payables Tracking for Contractor's • IQN Navigation Software

• Social Media & Content Manager · BOTTLE-N-SOUL DESIGNS, AUSTIN, TEXAS04-01-2015 – 07-01-2016

  • Upwork FREELANCER • Social Media • Content Creation & Management

• Project Manager · Upwork FREELANCER · Social Media, DIGITAL ENTERPRISES, TORONTO, CANADA03-01-2016 – 06-01-2016

  • Upwork FREELANCER – managed a team of 13 freelancers from researchers, graphics designers, and Odditees.co Shopify T-shirt scaling and product management, social media preparation, and posting via Facebook. • Completed projects and special assignments by establishing objectives; determining priorities; managing time; gaining the cooperation of others; monitoring progress; problem-solving and adjusting plans. • Improved quality of results by studying, evaluating, and re-designing processes; implementing changes. • Managed business affairs across multiple businesses, including eCommerce, social media & advertising.

• Virtual Assistant · Park My Van Pty Ltd, Ultimo, North South Wales04-01-2015 – 03-01-2016

  • Upwork FREELANCER • Website Manager • Content Creation & Management • Blog Writing • Social Media

• Social Media & Website Manager · YOGA ILLUMINED LLC, AUSTIN, TEXAS08-01-2013 – 02-01-2016

  • Upwork FREELANCER • WordPress • Website Management, Blog Creation, Social Media Management, PR Relations for Yoga Illumined, Yoga Illumined Studio, Yogafly, Brahmananda Ashram, and We Love Zoe Yoga

• Virtual Assistant · HIDEZ FRANCE, CHÂTEAURENARD, FRANCE09-01-2015 – 11-01-2015

  • Upwork FREELANCER • WordPress • Website Management • Content Creation & Development • Website Updates

• Virtual Assistant · ROSEVILLE TECHNOLOGY, BLIS THROATGUARD & EPIOLOGY, AUCKLAND, NEW ZEALAND12-01-2013 – 07-01-2017

  • Upwork FREELANCER • WordPress • Website Management, Blog Creation, Social Media Management

• Publishers Assistant · PINAY.COM, AUSTIN, TEXAS07-01-2013 – 07-01-2015

  • Upwork and Elance FREELANCER • Publishing Assistant • Writer • WordPress Editor • Website Design • Website Creation • Website Administrator • Content Management • Project Management • Social Media • Bookkeeper

Education

• De LaSalle University, College of Saint BenildeBachelor of Arts, Management

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