Jessinee White
Front Desk Receptionist | Patient Services & Scheduling (Healthcare)
2 yrs experience · Houston, TX 77077 · <10 hrs/week
About
Patient-focused Front Desk Receptionist with experience across pediatric, primary care, and orthopedic clinics. Skilled in insurance verification, co-pay collection, EMR updates with HIPAA compliance, scheduling coordination, and high-volume phone and front-office management while maintaining professionalism and empathy in fast-paced healthcare settings.
Skills
Experience
- Front Desk Receptionist · Palm Medical Pediatric02-01-2025 – 10-01-2025
● Welcomed pediatric patients and families as the first point of contact in a busy clinic ● Assisted families with forms, intake paperwork, and general inquiries with professionalism and empathy ● Supported daily administrative operations to keep the front office organized and productive ● Coordinated with providers and staff to ensure a smooth, child-friendly patient flow
- Front Desk Receptionist · Palm Medical Primary Care10-01-2024 – 02-01-2025
● First point of contact in a high-volume primary care clinic, delivering excellent patient service ● Verified insurance and collected co-pays ● Maintained and updated electronic medical records while ensuring strict HIPAA compliance ● Coordinated care between providers, medical assistants, and patients to ensure smooth clinic operations
- Front Desk Receptionist · Advanced Orthopedic09-01-2023 – 08-01-2024
● Delivered exceptional first point of contact service in a high-volume orthopedic clinic ● Collected co-pays and processed payments with 100% accuracy in financial reconciliations ● Scheduled and coordinated appointments for orthopedic consultations, imaging, and follow-ups ● Managed multi-line phones while maintaining accuracy and professionalism in a high-volume, fast-paced setting
Education
- McArthur High SchoolHigh School Diploma, Pre-Med Nursing
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