Justin S.

About

Hi, I’m Justin (he/him)! I recently graduated from the University of Washington with a degree in Informatics, specializing in Human-Computer Interaction. As a UX designer, I’m passionate about crafting thoughtful, user-centered experiences. This past summer, I interned at Philips, where I led the design of Sonicare’s first Apple Watch app to help users build better brushing habits. I have experience in 0-to-1 design, design systems, and working with startups, as well as B2C and B2B products. When I’m not designing, you’ll find me gaming or creating art just for fun.

Experience

• UX Design Intern · Philips2024-06-01 – 2024-09-01

  ➜ Defined and executed Apple Watch app to promote proper brushing habits, projected to reach 700K MAU. Conducted competitive analysis of 6 apps, identified 4 KRs, gathered 15 user insights, and created 39+ high-fidelity frames. ➜ Led 2 design critiques, iterating 3 times with leadership feedback. Presented value proposition to PMs and business leaders. ➜ Created alternate oral health tracking visualizations for Sonicare mobile app. Collaborated with research team to prepare and conduct user A/B test, influencing Home page design.

• Design System Intern · EthicsAnswer2024-03-01 – 2024-06-01

  ➜ Defined branding for startup specializing in the AI automation of ESG (environmental, social, and governance) surveys and compliance reviews by creating 8+ logo iterations ➜ Published asset library with 150+ components and 50+ styles (texts, colors, and effects) ➜ Created framework for future app UI by applying and updating design system to 39 frames, receiving strong positive feedback from Marketing, Engineering, and Design

• Capstone Lead UX Designer · NOAA: National Oceanic & Atmospheric Administration12-01-2023 – 05-01-2024

  ➜ Spearheaded design of internal tool to support NOAA staff members in diversifying recruitment efforts across colleges in Washington and California in team of 5 (1 PM, 2 engineers, and 2 designers) ➜ Represented Design in weekly meetings with stakeholders, presenting UX/UI updates, ensuring alignment on goals, and strategizing feature roadmap ➜ Conducted 2 rounds of user testing, implementing feedback regarding branding clarity and usability, increasing satisfaction by 10% ➜ Selected as finalists for “Social Justice & Social Impact Award” out of 175 Informatics Capstone groups

• UX Design Intern · smash2023-06-01 – 2023-09-01

  ➜ Led a team of 3 to design a project-based learning website, partnering non-traditional learners with companies to gain experience in tech ➜ Developed design system and high-fidelity prototype with 41 pages, projected to reach 5k+ users and 30+ partner organizations ➜ Collaborated with engineers for seamless implementation; conducted 4+ stakeholder interviews to align with business and user needs

• Lead UX Designer & Researcher · Design for America2023-01-01 – 2023-05-01

  ➜ Designed a gamified app with a team of 5 designers and researchers to increase productivity in high school and college students ➜ Surveyed 313 students, interviewed 13 students, and analyzed 6 competing apps to identify pain points and define product features ➜ Spearheaded high-fidelity prototype and illustration design, resulting in a delightful user experience and high praise from expo audience

• Service & Kitchen Team · Panda Express CA&C2022-06-01 – 2022-09-01

  ➜ Processed 65+ customer transactions per day, effectively managing point-of-service system ➜ Worked collaboratively with team to resolve customer concerns and provide exceptional service

• Server & Host · Tangerine Thai Cuisine2019-01-01 – 2019-09-01

  ➜ Managed front-of-the-house operations and enhanced menu for multilingual speakers ➜ Utilized time management and leadership skills in a fast-paced environment ➜ Communicated with customers to ensure a quality dining experience, resulting in positive feedback

Education

• University of WashingtonBachelor's degree, Informatics (Human-Computer Interaction)

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