Kayla Danao

About

Highly motivated recent graduate seeking entry-level opportunities to innovate and learn new technologies. Solid technical knowledge of CS fundamentals, proficient in Python and experience with designing, developing, and debugging programs. Able to effectively communicate technical problems and solutions and eager to learn and contribute to the entire organization. Outside of the 9-5, you can find me being active outdoors or cooking up new things in the kitchen!

Experience

• Robot Application Specialist · Brain Corp09-01-2022

  Monitor a fleet of 600 autonomous robots at multiple store locations and ensure they are operating on a daily basis Annotate over 50 store floor plans and generate optimal shelf scanning routes for inventory location, price tag accuracy, and out of stock inventory location Claim and resolve Zendesk tickets related to robot operations, providing effective solutions to technical issues within an average of 1 week Design and develop over 10 user-friendly Confluence pages, including creating templates, formatting text, and organizing content to improve accessibility and navigation Conduct regular data comparisons using SQL to ensure customer data matches with internal tracking data by developing queries and dashboards Provide daily troubleshooting and debugging of software and hardware issues on autonomous robots Collaborate with cross-functional teams including Design, Software Engineering, Tech Support, and Data Analytics to build and improve new features Prepare detail-oriented QA of new software tools for the team, improving the quality of product to customer and team efficiency

Education

• San Diego State UniversityBachelor's Degree, Management Information Systems

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