Kimmo Hintikka

About

AI Solutions Architect and Forward Deployed/Enterprise Solutions Engineering leader who helps companies turn complex AI, data, and product systems into measurable revenue outcomes. Experience spans solution architecture, technical sales, professional services, and forward-deployed delivery—specialising in AI decisioning/optimisation (e.g., reinforcement learning, contextual bandits, LLM routing and AI usage policy), customer data platforms and event/telemetry governance, and measurable activation/retention/monetisation improvements.

Experience

• Head of Solution Engineering (Forward Deployed AI / Enterprise Architecture) · Aampe08-01-2024 – 05-01-2026

  AI personalisation platform using reinforcement learning and contextual bandits to optimise messaging and recommendations. •Led enterprise pre-sales and post-sales engagements across solution engineering, implementation architecture, and forward-deployed delivery •Built customer-specific POCs using SQL, APIs, and warehouse integrations across CDPs, CRMs, and messaging platforms •Translated business goals into reward functions, optimisation targets, and training signals through event taxonomy design Selected outcomes: •Won back Swiggy as a ~$150k customer after churn •Helped deliver 20% conversion uplift for Taxfix Germany •Took recommendation models live with customers, including Traveloka and MyPostCard

• Senior Enterprise Solution Engineer · RudderStack08-01-2022 – 08-01-2024

  Warehouse-native customer data platform for event streaming, ETL, and reverse ETL. •Led technical discovery, architecture design, and POCs for complex enterprise CDP migrations •Developed integrations across warehouses, CDPs, CRMs, and activation platforms •Partnered with product and engineering to close product and architecture gaps affecting customer deployments Selected outcomes: •Won 3 competitive Segment displacement deals (~$600k influenced revenue) by identifying a warehouse schema optimisation that improved pricing competitiveness •Helped customers modernise fragmented customer data pipelines into warehouse-centric architectures

• Solutions Engineer · Amplitude Professional Services, Amplitude11-01-2018 – 08-01-2022

  Digital analytics platform for product analytics and experimentation. •Designed event taxonomies, tracking plans, and data governance for enterprise analytics implementations •Built historical backfills from warehouses, CDPs, CRMs, and application backends •Supported experimentation rollouts, instrumentation debugging, and analytics maturity initiatives Selected outcomes: •Grew Klarna from $50k to $450k ARR through expanded adoption and Experiment cross-sell •Onboarded 15+ early enterprise Amplitude Experiment deployments

• Client Technical Success Manager · IBM08-01-2017 – 11-01-2018

  Managed strategic technical relationships across IBMʼs largest enterprise accounts in the UK, Ireland, and Nordics, acting as a trusted advisor on cloud initiatives, technical prioritisation, and long-term account growth.

• Cloud Solution Architect · IBM01-01-2014 – 08-01-2017

  Built cloud infrastructure and pre-sales solutions across IBM Cloud, SoftLayer, SAP workloads, security, monitoring, and OpenStack environments, covering architecture, sizing, and implementation planning for enterprise deployments.

• Power Systems Sales Specialist · IBM08-01-2010 – 12-01-2013

  Managed a portfolio of ~250 mid-market and enterprise customers in Finland, consistently exceeding sales targets while selling IBM infrastructure solutions and building the commercial foundation of my technical sales career.

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