Lucas Blondheim

Lucas Blondheim

Climate Tech Product Experiences | Salesforce Consulting Partner | Driving Innovation in AI, UX, and Human-Centric Solutions

15 yrs experience · Grafton, MA · 20-30 hrs/week

About

At Fennec Design Studio, our mission is to revolutionize business solutions through design at the cutting edge of AI and platform ecosystems. Leveraging extensive experience from leading firms, our collaborative approach rapidly drives outcomes that resonate with users and stakeholders alike. We have a mastery of low-code tools and multiple design certifications—underscoring our commitment to agile, impactful product design and development.

Skills

Agile Project ManagementBusiness StrategyCard SortingCreative StrategyCreative ThinkingCustomer ExperienceDesign StrategyDesign ThinkingDigital StrategyDovetailFigmaGraphic UIHeuristic EvaluationIdeationInformation ArchitectureJourney MappingMiroParticipatory designProduct DesignProduct StrategySalesforceService designStrategic PlanningStrategy & Business DevelopmentUI/UX DesignUXUX StrategyUX researchUser FlowsUser Interface DesignUser ResearchUser-Centered DesignWeb AccessibilityWireframing

Experience

  • Chief Creative Officer (CCO) · RightSize Collective2025-03-01 –

    RightSize Collective (RSC) provides growth-stage professional service firms with flexible, fractional executive talent to eliminate bottlenecks and create a clear path forward. Our team of pre-aligned fractional executives brings 11-20+ years of experience helping businesses break through barriers and scale smarter. Unlike specialized agencies that focus on a single function, RSC offers cross-discipline expertise to seamlessly fill gaps with experienced leadership.

  • CEO, Founder & Principal Designer · Fennec Design Studio2023-06-01 –

    Founded by Lucas Blondheim, Fennec Design Studio brings his extensive design experience from top-tier firms like BCG and IBM iX, to harness the latest cutting-edge AI, low-code tools, and platform ecosystems to rapidly drive your business outcomes through collaborative design.

  • UX Design Mentor · Designlab2020-08-01 –

    UX subject matter expert serving as coach and mentor to adult learners pursuing a career in UX design.

  • Associate UX Design Director · IBM iX2022-03-01 – 2023-11-01

    At IBM iX, I led UX design for high-profile client projects across diverse industries, leveraging my expertise in AI products and enterprise design thinking. Automotive: Conducted 5 design thinking workshops and redesigned customer support case management flows, reducing case creation time by 2000%. Aviation & Renewable Energy: Created 20+ wireframes and high-fidelity mockups for a Salesforce site migration, enhancing user experience and functionality. Federal & Government: Executed a marketing campaign increasing YOY response rate by 7100%, demonstrating the power of targeted and user-centric design. Financial Services: Developed 200+ screens for a Fintech Co-Innovation Platform, drastically cutting down engagement process time from 24 months to 1 week. Shipping & Logistics: Led multiple design thinking workshops, developing a shipping dashboard tailored for SMBs, showcasing my ability to understand and meet diverse user needs.

  • Senior User Experience Designer · BCG GAMMA2020-01-01 – 2022-03-01

    Lead strategic UX and product design, design sprints, research, product audits, rapid prototyping, and usability testing for software products including AI moonshots, client products, and internal tools within BCG GAMMA. SmartBanking.AI: Overhauled UI and usability for multiple banks, reducing user clicks by 75%, and enhancing overall user experience. Lighthouse.AI: Transformed the platform from a data repository to a user-friendly shopping experience, improving data asset discoverability and monetization.

  • UX Global Digital Marketing Project Leader · Boston Consulting Group (BCG)2016-06-01 – 2019-12-01

    Manage UX research and design projects through qualitative and quantitative data collection/synthesis, wireframing, low/hi-fi design wireframes and prototypes Facilitate cross-functional technology and technical marketing projects with senior partners and directors within co-located and global remote teams using agile methodologies in a “fail fast, learn, and iterate” environment Collaborate with internal IT/Security, Operations, Legal, Procurement, and Marketing, among others, and external creative/technology/development agencies through design, content, web, and technical development projects Managed the commercial content marketing pipeline averaging 150 pages per year created from business management consulting cases Supported the business intelligence architect, senior level stakeholders and consulting practice areas during the development and deployment of a global self-service marketing analytics tool

  • UX Global Digital Marketing Specialist · Boston Consulting Group (BCG)2014-10-01 – 2016-06-01
  • Global Marketing Analyst: Business Intelligence · Boston Consulting Group (BCG)2013-06-01 – 2014-09-01

Education

  • American Academy of Dramatic ArtsAssociates, Occupational Studies
  • Capella UniversityBS, Project Management

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