Mabel Adeyemi

About

As a microbiology graduate with a passion for effective communication, I’ve found a unique niche in social media management, where I combine my scientific background with creative digital strategies. Over the past 7 years, I’ve honed my skills in content creation, audience engagement, and brand storytelling to help businesses and organizations grow their online presence. I specialize in translating complex information into engaging content, a skill I developed through my scientific training. My experience includes managing social media platforms for [specific industry or clients], developing data-driven campaigns, and leveraging analytics to optimize performance. I’m excited to explore opportunities that bridge my expertise in microbiology and social media, whether it’s managing digital campaigns for science-focused brands or helping organizations communicate their message more effectively.

Experience

• Social Media Manager · Tasty Bel03-01-2023

  Addressed and resolved customer complaints, queries, and issues promptly and effectively. Provided support and guidance to customers regarding products, services, and policies. Maintained regular communication with customers through various channels such as phone, chat, and social media. Developed and maintained strong relationships with customers to enhance loyalty and retention. Collected and processed customer’s orders and request. Identified and recommended improvements to customer service processes and policies to enhance overall service quality. Developed and implemented strategies to retain existing customers and reduce churn. Spoke to customers about the new goods available and offered advice on the best product to buy based on what they want. Built and maintained professional relationships with customers. Entered and maintained customer's databases. Actively supported the business growth and strategies.

• Social Media Coordinator · TMX Africa09-01-2022 – 03-01-2023

  Coordinated social media activities and campaigns, contributing to the company's online presence and engagement.

• Social Media Manager · Tharev Design and Marketing Agency04-01-2017 – 03-01-2023

  Managed social media strategies and campaigns, enhancing brand visibility and engagement across platforms.

• Laboratory Assistant · Opeyemi Medical Diagnostic Centre06-01-2015 – 09-01-2015

  Completed a 3-month internship program, assisting with laboratory tasks and supporting diagnostic processes.

Education

• Lagos State PolytechnicHigher National Diploma, Microbiology, General
• Lagos State PolytechnicNational Diploma (ND), Clinical Laboratory Science/Medical Technology/Technologist
• Federal University Oye-EkitiBachelor of Science - BS, Microbiology, General

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