Mary Wanjiku
Social Media Manager | Customer Support
11 yrs experience · <10 hrs/week
About
With a diverse background in customer service, sales, and administration, I have honed my skills in team supervision, product promotion, and operational management. Since November 2018, I have been a Customer Service Representative Supervisor at Eat'n'Go Ltd, where I lead a team to deliver exceptional service and ensure customer satisfaction. Prior to this, I worked as a Sales Merchandiser at Mia Wines & Spirits International, where I was instrumental in promoting products and enhancing brand visibility. My career began at Mwalimu Wines & Spirits, where I served as an Administrator from 2012 to 2016, managing administrative tasks and coordinating office activities. My experience across these roles has equipped me with a strong foundation in customer relations, sales strategies, and office management, enabling me to contribute effectively to any team.
Experience
- Customer Service Representative (Supervisor) · Eat'n'Go Ltd11-01-2018
Supervised customer service team, ensuring high-quality service and customer satisfaction.
- Ex. Sales Merchandiser · Mia Wines & Spirits International06-01-2017 – 06-01-2018
Responsible for promoting and selling products, managing displays, and increasing brand visibility.
- Administrator · Mwalimu Wines & spirits04-01-2012 – 01-01-2016
Managed administrative tasks, coordinated office activities, and supported business operations.
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