Maryam Siddiqui
Cyber Security Specialist | Customer Service Expert
3 yrs experience · <10 hrs/week
About
With a diverse educational background in Cyber Security from the University of Toronto and a Bachelor of Science in Honours Kinesiology from McMaster University, I have cultivated a unique blend of technical and interpersonal skills. Currently, I serve as a Specialist at Apple, where I excel in delivering exceptional customer service and technical support. My previous roles include a Clinical Therapist Summer Intern at the David Braley Sport Medicine and Rehabilitation Centre, where I supported therapeutic services, and a Client Advisor at RBC, providing financial solutions to enhance customer satisfaction. Additionally, I have experience as a Residence Orientation Representative at McMaster University, facilitating student transitions, and as a Seasonal Sales Associate at InSchoolwear. My diverse experiences have equipped me with strong problem-solving abilities and a customer-focused approach, making me adept at navigating various professional environments.
Experience
- Specialist · Apple03-01-2022
As a Specialist at Apple, contributed to delivering exceptional customer service and support, assisting customers with product selection and troubleshooting.
- Residence Orientation Representative · McMaster University08-01-2021 – 09-01-2022
As a Residence Orientation Representative, facilitated orientation activities and supported new students in transitioning to university life.
- Clinical Therapist Summer Intern · David Braley Sport Medicine and Rehabilitation Centre at McMaster University05-01-2022 – 08-01-2022
As a Clinical Therapist Summer Intern, assisted in providing therapeutic services and supported rehabilitation programs.
- Client Advisor · RBC05-01-2021 – 08-01-2021
As a Client Advisor at RBC, provided financial advice and solutions to clients, enhancing customer satisfaction and loyalty.
- Seasonal Sales Associate · InSchoolwear08-01-2020 – 09-01-2020
As a Seasonal Sales Associate, supported sales operations and assisted customers with product inquiries and purchases.
Education
- University of TorontoCertificate, Cyber Security
- McMaster UniversityBachelor of Science - BS, Honours Kinesiology
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