Melissa Anderson

About

Strategy and operations leader with 10+ years of experience driving growth, planning, and bringing order to chaos in B2B SaaS. With a technical and analytical background, I've helped startups to established enterprises use data to find opportunities and implement tactical plans to achieve growth. When I'm not working, you can find me hiking, biking or in the garden.

Experience

• Director, Commercial Strategy & Operations – North America · Sovos Compliance09-01-2023 – 09-30-2024

  Owned strategy, planning, and operations across three business lines; central hub for data analysis, segmentation, and industry reporting. Defined KPIs/OKRs, drove cross-functional alignment, and led market-entry and product-launch initiatives.

• Manager, Go-To-Market Strategy & Operations · Sovos Compliance09-01-2021 – 09-30-2023

  Built and managed remote cross-functional GTM programs; designed and executed long-range, annual, and quarterly business planning; aligned revenue forecasting with product strategies and market opportunities.

• Senior Program Manager, Strategy · Sovos Compliance06-01-2019 – 09-30-2021

  Automated and standardized customer and market data analysis to support strategic decision-making and board reporting. Developed dashboards and KPIs to monitor performance and enable proactive leadership responses.

• Product Owner / Associate Product Manager · Sovos Compliance04-01-2017 – 06-30-2019

  Led multiple global agile teams delivering SaaS product enhancements; improved market share by 20% and implemented features based on customer data and strategic goals.

• Software Support (Analyst I, II, Services Specialist) · Sovos Compliance12-01-2015 – 04-30-2017

  Provided product support and services, contributing to customer satisfaction and knowledge transfer for ongoing product improvements.

• Founder · Hobbie04-01-2025

  Founded a B2B2C marketplace in an art niche.

Education

• University of Colorado BoulderB.S. Engineering Honors, Chemical & Biological Engineering

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