Muna Ugas

About

Operations and program management professional with a track record of coordinating multi-program operations across diverse organizational settings, including cross-border work in Kenya and the Horn of Africa. Manages donor/partner and stakeholder reporting systems, financial oversight, and fund disbursement workflows; leads vendor and procurement processes and maintains organizational policy and documentation frameworks that keep operations accountable and audit-ready. Clinical background (MBBS) adds domain fluency for health-focused work. Comfortable leading independently in remote, resource-constrained settings and adapting operations to shifting priorities in real time.

Experience

• Deputy Director · Kenya-based NGO2025 – 2026

  Operations and Finance Lead Led financial and administrative operations across three concurrent programs spanning multiple countries in East Afirca, ensuring accurate recordkeeping and on-time delivery against reporting deadlines Built and managed the fund disbursement workflow, introducing same-day processing controls that kept financial tracking systems accurate and audit-ready Produced monitoring and financial reports for external stakeholders, tracking deliverables and timelines against contractual and funding agreements Converted undocumented processes into clear written policy, including staff handbooks, correspondence templates, and partnership contracts Coordinated vendor, supplier, and partner relationships, overseeing procurement and logistics for multi-site program delivery Managed cross-functional communications and operational priorities for senior leadership, keeping teams equipped to execute effectively

• Product & Clinical Workflow Lead · Kenya-based Healthtech Startup04-01-2026 – 06-01-2026

  Translated clinical workflows into product requirements, working directly with founders to shape features around real-world patient and provider needs Mapped end-to-end care pathways to identify friction points, informing product prioritization and feature design Bridged clinical and technical teams, ensuring product decisions stayed grounded in operational and medical accuracy Contributed clinical domain expertise (MBBS) to product strategy, reducing rework by catching workflow gaps before development Supported early-stage product iteration in a fast-moving startup environment, adapting to shifting priorities and limited resources

Education

• Elrazi UniversityBachelor of Medicine and Surgery (MBBS), Medicine and Surgery (MBBS)

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