Nadia Mohideen

About

Project manager for the last 4 years with proven success in healthcare, financial services, and consumer goods. I’ve specifically worked extensively in oncology related medicine, insurance research, and grocery store surveying.

Experience

• Project Manager · Shapiro + Raj05-01-2021

  Reconciled project costs and hours daily, ensuring optimal resource allocation and project health. ➢ Reported to the Senior Director of Operations who provided standardized templates and resources on each project ➢ Managed internal and client teams throughout recruitment and fieldwork phases, fostering collaborative relationships for project success. ➢ Skillfully coordinated with multiple vendors to launch, recruit, and field diverse studies, demonstrating strong vendor management capabilities and smooth project execution. ➢ Demonstrated expertise in qualitative life science research, particularly in hematology oncology, sleep medicine, and rare diseases, as well as quantitative research in consumer sectors, including finance and grocery. ➢ Three years of experience using Monday.com, Oracle NetSuite, Decipher Surveys, and MS Excel

• Bilingual Customer Service Technician · H&M01-01-2021 – 06-01-2021

  Provided bilingual (French and English) customer support on a daily basis, addressing product-related inquiries, account issues, and website concerns for the Montreal office. ➢ Recorded detailed call logs in French for each interaction, documenting resolutions which contributed to efficient customer support processes. ➢ Offered fashion and style advice to customers of all demographics, enhancing the overall shopping experience and promoting customer loyalty.

• Project Management Intern · Loyola University Chicago05-01-2019 – 08-01-2020

  Produced and distributed weekly status reports to all teams, outlining the progress of ongoing projects and key updates, facilitating communication and alignment across departments. ➢ Assisted in vendor onboarding processes for the Business Systems Integration team, contributing to the efficient integration of new partners and technologies. ➢ Spearheaded the implementation of the Loyola ChatBot to increase engagement on our website among students, faculty, and staff, leveraging innovative technology to improve support services.

Education

• Loyola University ChicagoBachelor's Degree, French And Psychology

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