Nicole Alvarez

About

Experienced Help Desk Engineer with a background in digital communication, computer systems networking, and paralegal work. Skilled in troubleshooting, software upgrades, and providing support for Point of Sales systems. Knowledgeable in IT, digital marketing, and graphic design, with strong communication skills across various sectors.

Experience

• Help Desk Engineer · Technology Resource Center of America2023-02-01 –

  Repair and troubleshoot PC related hardware, software, and network issues. Coordinate with customers to plan and implement software upgrade actions and OS installations. Provide basic support of the Point of Sales (POS) system.

• Administrative Assistant · Lamar CISD2022-07-01 – 2023-01-01

  Maintain filing system. Input discipline information in computer. Handle students waiting to see assistant principal. Perform bookkeeping tasks. Place and receive telephone calls and record messages. Maintain files for books.

• Clerk IV · Fort Bend ISD2021-07-01 – 2022-06-01

  Process and maintain student attendance records. Run reports to monitor teachers/substitutes who do not take attendance per District and State expectation. Run various reports to ensure attendance via each academic reporting period is accurate on grad reports to parents. Perform PEIMS-based duties and data entry, as they pertain to attendance taking protocols. Communicate with parents regarding student attendance.

• Paralegal · The Law Office of Annie Scott2021-04-01 – 2021-06-01

  Drafting Motions and Orders, E-Filing, Clerical Duties, Calendaring, Corresponding with clients and potential clients, legal research.

• Substitute · Lamar CISD2021-04-01 – 2021-06-01

  Clerical Duties. Tracked and recorded student attendance.

Education

• Houston Community College, Sugar Land, TXCertificate of Completion, Digital Communications
• Houston Community College, Sugar Land, TXCertificate of Completion, Computer Systems Networking - Information Technology Core
• B.F. Terry High School, Rosenberg, TXDiploma
• Wharton County Jr. College, Richmond, TXAssociate, Paralegal

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