Orsolya Bodnár

About

As an Experienced Program Specialist I bring a dynamic blend of strategic program management and human resources expertise to drive organizational success. With a proven track record in designing, implementing, and overseeing complex programs, I excel in enhancing operational efficiency and achieving key business objectives. My comprehensive understanding of both program management and human resources allows me to integrate HR practices with business strategies seamlessly. I am committed to fostering an inclusive environment, driving continuous improvement, and supporting the overall growth and success of the organization.

Experience

• Program Specialist · Allegis Global Solutions11-01-2022

  As a Program Specialist, likely responsible for managing and optimizing workforce solutions, ensuring client satisfaction, and supporting program operations.

• Associate MSP Consultant · Randstad Sourceright04-01-2022 – 11-01-2022

  Fulfilled client service through frequent and proactive interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization. Provided guidance to suppliers and managers regarding program guidelines, contingent labor policies, and compliance requirements. Regularly contacted client hiring managers to remain aware of project status, gather feedback about consultant progress and performance, and resolved or escalated any issues appropriately. Established a good working relationship with clients' procurement teams. Coordinated onboarding, contract extensions, and offboarding while maintaining awareness of clients' compliance requirements.

• Senior Operations Officer · Randstad Sourceright05-01-2021 – 04-01-2022

  Managed the entire MSP life-cycle for clients with a high degree of ownership. Provided administrative support with invoicing, integration error management, ensuring that work orders were updated in the system, onboarding and offboarding of contingent workers, managing timesheets, and reporting activities on an ad-hoc basis. Acted as the key partner for MSP Consultants and worked collaboratively to drive results.

• Customer Delivery Professional · BT09-01-2020 – 04-01-2021

  Kept customers updated about ongoing deliveries throughout Europe. Managed customer order workflows and updates in the internal systems. Ordered and tracked multiple and complex infrastructure products and services. Drove issue resolution to meet the agreed standards and deadlines. Responsible for the end-to-end relationship for both internal and external customers.

• Installation Coordinator · BT11-01-2019 – 09-01-2020

  As an Installation Coordinator, likely responsible for coordinating and managing installation processes, ensuring timely and efficient service delivery, and maintaining communication with clients and internal teams.

Education

• Debreceni EgyetemTourism and Travel Services Management

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