Pelonomi Mogopo

About

Passionate about marketing and committed to customer success, I am currently pursuing a Masters degree in Marketing Management at the University of Johannesburg. This academic journey is enhanced by hands-on experience in customer care and account management, equipping me with the practical skills necessary to excel in the field. My certification in Google Ads further demonstrates my dedication to staying current with the latest marketing tools and techniques. Throughout my career, I have developed expertise in managing client accounts, delivering top-notch support, and maintaining seamless communication across various channels. These experiences have honed my organizational skills and my capacity to bring structure to complex projects. I aim to leverage my marketing expertise and customer success experience to create impactful campaigns and build lasting client relationships. My strong background in both disciplines positions me uniquely to understand and meet client needs effectively. I am enthusiastic about connecting with industry professionals and exploring opportunities that align with my passion for marketing and commitment to excellence.

Experience

• Customer Success Graduate · Mimecast06-01-2023 – 05-01-2024

  As a Customer Success Graduate, likely contributed to enhancing customer satisfaction, supporting client onboarding, and ensuring successful adoption of Mimecast's solutions.

Education

• EduvosBachelor of Commerce - BCom, Business/Commerce, General
• Rhodes UniversityBachelor of Commerce (honours), Management
• University of JohannesburgMaster of Commerce, Marketing/Marketing Management, General

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