Prisca John

About

I am a reliable and dedicated data operations and IT support professional with experience working at Fuzu Outsourcing (contracted to Uber), where I label and manage data for AI projects with high accuracy. I am currently taking a cybersecurity course to strengthen my skills in data protection and online security. I’m interested in growing my career in cybersecurity, data operations, or similar technology roles. I also have experience in social media management, customer support, and IT support from my time at Simply Kids Events, Abel Printers, and Kenya Railways Corporation, which helped me develop strong technical and communication skills

Experience

• social media manager · Simplykidsevents11-01-2024

  Created and managed digital marketing strategies to increase brand awareness. Handled content creation, audience engagement, and social media analytics

• IT support intern · kenya railways cooperation06-01-2022 – 09-01-2022

  Provided IT support, fixing hardware and software issues. Helped with data security and system optimization to reduce system failures

• Human resource assistant and IT support · abel printers02-01-2023 – 10-01-2024

  Helped with hiring, onboarding, and employee management. Digitized records and improved payroll processing, making HR tasks 35% more efficient.

• Computer studies teacher · Nzuli secondary school01-01-2018 – 08-01-2018

  Taught students basic IT skills and software use, improving their digital knowledge

Education

• Murang'a University of TechnologyBachelors degree computer science, Computer and Information Sciences and Support Services

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