Rachael Cox

About

Currently working as a Care Coordinator, with a background in psychology and experience in mental health treatment, case management, and trauma-informed care. Interested in pursuing a Doctorate in Psychology (PsyD) to further a career in clinical and therapeutic practice. Experienced in supporting adolescents and adults in mental health recovery, with a strong foundation in skills such as crisis de-escalation, active listening, and behavioral observation.

Experience

• Care Coordinator · Newport Healthcare2025-08-01 –

  At Newport Healthcare, I serve as a Care Coordinator supporting adolescents and families through evidence-based, integrative mental health treatment. I act as a central point of contact between clients, clinical teams, and families—ensuring clear communication, care continuity, and progress toward therapeutic goals. My responsibilities include coordinating schedules, documenting clinical updates, supporting treatment planning, and providing compassionate, developmentally appropriate support to teens navigating complex emotional and behavioral challenges. This role has refined my skills in case management, multidisciplinary collaboration, and trauma-informed care, and continues to strengthen my passion for mental health. It’s an invaluable foundation as I prepare to pursue a Doctorate in Psychology (PsyD) and continue working toward a career in clinical and therapeutic practice.

• Residential Assistant · Mind Therapy Clinic2025-06-01 –

  As a Residential Assistant at E Street House, I contribute to a supportive, trauma-informed environment for adults in mental health recovery. I assist residents with daily routines, emotional regulation, medication adherence, and independent living skills, while promoting dignity and autonomy. This role has deepened my understanding of clinical care and strengthened my skills in crisis de-escalation, active listening, and behavioral observation. I work closely with licensed clinicians to support treatment plans and advocate for residents’ well-being—experience that directly informs my goal of pursuing a Doctorate in Psychology (PsyD) in the near future and building a career in therapeutic and clinical practice.

• Registered Behavior Technician · PALMER BEHAVIORAL CONSULTING INC2025-01-01 – 2025-08-01

  As a Registered Behavior Technician (RBT), I provide 1:1 support to children with autism using Applied Behavior Analysis (ABA) strategies to promote meaningful skill development and reduce challenging behaviors. I work closely with BCBAs to implement individualized treatment plans, track progress through data collection, and help children build communication, social, and daily living skills in home and school settings. I am passionate about creating a supportive, engaging environment where every child can thrive.

• Sales Associate · Yarn Shop Santa Cruz2023-10-01 – 2025-06-01
• Line Cook · Companion Bakeshop2024-05-01 – 2024-10-01
• Sales Associate · Realm2023-12-01 – 2024-05-01
• Sales Associate · Marine Layer2020-03-01 – 2020-08-01

  Was responsible for interacting and engaging with customers, aiding customers who had any questions or concerns. Kept displays throughout the store and stock room organized, fully supplied, and easily accessible in order to quickly assist a customer. Worked the register, and created a connection with each customer to help increase sales.

Education

• University of California, Santa CruzBachelor's degree, Psychology

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