Rajendra Pulakanam

About

I am a proactive, performance-driven IT professional offering more than 5 years of experience in System Engineering and Production Support, targeting roles in Data Analysis and System Engineering with an organization of high repute. Gained exposure on process requirements and provided use cases for business, functional & technical requirements. Proficient in extracting & analyzing requests and responses and running test cases. Managing data analysis and processing activities involving analyzing, studying and summarizing data for extracting useful information which would assist in strategic business decision-making and planning. Assisted in determining operational feasibility through analysis, problem definition, requirement analysis, and proposing solutions. Skilled in production support and providing recommendations for enhancing performance. Sound understanding of Data Analytics technologies such as Google sheets, Power BI, SQL, R, Statistics and Python.

Experience

• Test Engineer · QualiZeal01-01-2024 –

  Designed, reviewed and finalized test cases with BA approvals. Performed Sanity testing after deployments in the SIT environment. Triggered Azure Data Factory jobs and validated data migration from SSMS to snowflake. Verified SSRS and Power BI report outputs against expected results. Prepared TTM documents for defect traceability and execution coverages. Logged and tracked defects in Jira, coordinating with development teams for fixes. Collaborated with onsite test leads for timelines and status tracking. Updated daily standup reports and submitted status to Scrum Master on onsite.

• System Engineer · Tata Consultancy Services10-01-2020 – 01-01-2024

  Analyzed Request/ Response, Console and Audit logs and monitored outward and inward transactional count data on Dashboard. Proficient in writing SQL Queries, Oracle SQL DB, Unix Commands. Extracted and analyzed the data to generate reports and provide RCA of problem tickets. Documented the process, Standard Operating Procedure and Work Instructions. Used the Jmeter application for running test cases and soap requests/ responses. Checked the sanity and conducted regular health checkup of production servers.

• Project Intern · Faiveley Transport08-01-2019 – 04-01-2020

  Contributed to various projects, gaining experience in the transport sector and supporting engineering teams.

• Business Development Executive · Cygni Energy04-01-2018 – 06-01-2018

  Assisted in business development activities, contributing to market research and client engagement strategies.

• Representative · UCC Tourism Pvt Ltd09-01-2017 – 03-01-2018

  Engaged with clients to promote tourism packages and services, enhancing customer satisfaction and sales.

Education

• Indian Institute of Management, CalcuttaExecutive Programme in Public Policy and Management
• Vellore Institute of TechnologyMaster of Technology - MTech, Control and Automation
• Acharya Nagarjuna UniversityBachelor of Technology - BTech, Electrical and Electronics Engineering

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