Rangga Bangoen

About

With a Bachelor's degree in Agribusiness from Universitas Pembangunan Nasional Veteran Jawa Timur, I have diversified my career across various domains. Currently, as a self-employed AI Trainer, I focus on developing and refining AI models to meet specific objectives. My freelance experience as a Search Engine Optimization Specialist involves crafting engaging content for tech, finance, and e-commerce sectors, simplifying complex topics like fintech and blockchain, and enhancing content visibility through SEO strategies. Previously, I contributed to IDN as a Web Content Writer, where I focused on blockchain and cryptocurrency, aiming to boost digital financial literacy among Indonesian millennials and Gen Z. My career began as a Customer Service Representative at IndiHomeID, where I honed my communication and problem-solving skills while assisting customers with internet services. My diverse experiences reflect a strong adaptability and a commitment to continuous learning and development.

Experience

• AI Trainer · Self-employed05-01-2023

  As an AI Trainer, responsible for developing and refining AI models, ensuring they are trained effectively to meet specific objectives.

• Search Engine Optimization Specialist · Freelance05-01-2019

  Created marketing content, product descriptions, and blog articles tailored to diverse target audiences across tech, finance, and e-commerce sectors. Simplified complex technical topics, such as fintech and blockchain, into engaging and accessible written material to increase audience understanding and engagement. Applied SEO principles to content to improve organic visibility and content discoverability for various digital platforms. Performed accurate data entry into spreadsheets, CMS platforms, and CRM systems, ensuring data integrity and consistency across multiple projects. Collected, organized, and managed structured and unstructured data from online and offline sources to support research and machine learning datasets. Ensured high data quality through manual and automated processes, maintaining accuracy and completeness for data-driven projects. Supported research and survey initiatives by gathering targeted data from diverse sources, facilitating data analysis and decision-making.

• Web Content Writer · IDN03-01-2020 – 04-01-2023

  Joined the editorial team at IDN Times with a primary focus on creating educational, informative, and trend-driven content in the world of blockchain and cryptocurrency. Actively contributed to increasing digital financial literacy among Indonesian millennials and Gen Z through high-quality, SEO-friendly articles.

• Customer Service Representative · IndiHomeID06-01-2017 – 07-01-2019

  Handled customer inquiries, assisted with service installations and troubleshooting, and resolved complaints related to internet services. Provided support through phone and in-person at the service center. Coordinated with technical teams to ensure prompt resolution of customer issues and followed up to ensure customer satisfaction. Developed strong communication skills, problem-solving abilities, and a deep understanding of telecommunication services.

Education

• Universitas Pembangunan Nasional Veteran Jawa TimurBachelor's degree, Agribusiness/Agricultural Business Operations

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