Renee Dixon

About

Currently a student at Hunter College pursuing a career in Nursing. Experienced in administrative support roles within educational and healthcare environments, demonstrating strong organizational skills and customer service abilities. Proficient in managing schedules, maintaining records, and coordinating tasks across teams. Passionate about providing excellent service and support.

Experience

• Front Desk · Energize Physical Therapy2024-07-01 – 2024-08-01

  Filled 20+ medical records and private documentation daily with absolute confidentiality, accuracy, and completeness. Organized the schedule with over 100+ patients to be seen by 5 therapists every day. Coordinated with aides to ensure the 100+ patients were not waiting for a long period by informing them which patients arrived first. Delegated tasks with another worker to finish all the work while also still being able to retain customer service to the patients by having two people make 50+ phone calls and another handle the front desk. Provide customer service and resolve queries over the telephone such as scheduling appointments and answering questions like what services are provided.

• Librarian’s Aid · Newtown High School2022-08-01 – 2024-06-01

  Organized the system used for the books while transitioning to a digital database. Oversaw 15+ daily students by monitoring them and aided in checking out their books. Advertised the perks of the library such as workshops and fairs which increase the engagement of students in the school.

• Guidance Counselor’s Aid · Newtown High School2021-09-01 – 2024-06-01

  Organized the counselor’s schedule for seeing 20+ students every day. Coordinated with another aid on delegating tasks such as informing students of their appointments and bringing paperwork to the attendance office. Aided in broadcasting and networking the advantages there which increased the visits made there.

• Cleaner · Apex Pl2023-07-01 – 2023-08-01

  Proficient in various cleaning techniques including dusting, mopping, and disinfecting 50+ floors every day. Demonstrated strong attention to detail to maintain the health code. Delegated tasks to coworkers to finish the tasks promptly such as instructing 2 people to sweep and 2 others will mop.

Education

• Hunter College
• Hunter College, City University of New YorkBachelor, Nursing

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