Royden Carneiro

About

An experienced professional with 15+ years experience in the IT industry in multiple roles with 10+ years implementing systems including COTS solutions. An adaptable and quick learner with experience in various industries including biotechnology, healthcare, telematics and recruiting. Solutions developed draw on years of experience and a client focused mindset that focuses on quality, data integrity, fault tolerance and a pleasant user experience. Passionate about stakeholder engagements, operational efficiency and leveraging data to build solutions that fit with an organizations long term strategic goals. Expertise include: - Operational Efficiency - Digital Transformation - Change management - Process discovery, documentation, root cause analysis and re-engineering - Documenting and modelling technical solutions including current state and future state - Automation - Building data models to support business reporting and KPI needs - Developing use cases, training labs, user guides, training collateral / Delivering training presentations and labs. - System/SOP/Governance documentation - Dashboard design Interests: - AI/ML - Data Analysis - Process Mining - Six Sigma/Lean Furthermore, I bring intangibles which includes having a penchant for thinking out of the box and challenging stakeholders to re-evaluate how they approach existing paradigms. Im a self starter with a logical and systematic approach towards problem solving, a keen eye for detail and a good listener.

Experience

• Information Technology Consultant · Axioma Shift Business Solutions11-01-2019

  As an Information Technology Consultant, likely contributed to advising on technology solutions, improving IT systems, and implementing technology strategies to enhance business operations.

• Senior Solutions Analyst (Enterprise Data Warehouse) · Wawanesa Insurance07-01-2022 – 09-01-2023

  Led the analysis, design, and documentation of system and business requirements for application enhancements, reporting, and projects. Developed project plans, engaged stakeholders, designed data models, conducted data analysis, and developed reports. Notable projects included the Salvage and Taxation initiative and AI Fraud Detection platform.

• Senior Business Analyst / Data Analyst · Provincial Health Services Authority07-01-2021 – 12-01-2021

  Worked on the CHIE Patient Demographic Remediation and CHIE Community Viewer projects. Responsibilities included patient demographic data analysis, collaborating with the Ministry of Health, consolidating patient data, conducting data analysis, and developing documentation standards. Delivered insights through dashboards and automated scripts.

• Business Systems Analyst · Quartech Systems Ltd.03-01-2016 – 05-01-2019

  Supported Quartech's Digital Transformation journey by developing data models, frameworks, and collateral to facilitate business operations. Key projects included Consultant Onboarding, Sales Forecasting, CRM Upgrade, Business Transformation Mapping, and more.

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