Ruth Golde

About

With a solid foundation in Computer Hardware Engineering & Technology from the Catholic University Institute of Buea, I have expanded my expertise into social media management and marketing. I hold a Certificate of Completion from Regonet Global, where I am currently a Social Media Marketing Manager Trainee. This role involves a comprehensive 3-month internship to enhance my skills in social media management, marketing, and monetization. Previously, I served as a Help Desk Technician at Eneo Cameroon S.A., where I honed my technical troubleshooting abilities, resolving hardware and software issues, and improving my communication and teamwork skills. My experience spans both technical and marketing domains, allowing me to approach challenges with a versatile skill set and a customer-oriented mindset.

Experience

• Social Media Marketing Manager Trainee · Regonet Global09-01-2024

  Enrolled in a 3-month comprehensive internship training program to hone my Social Media Management, Marketing & Monetization skills.

• Help Desk Technician · Eneo Cameroon S.A.06-01-2016 – 08-01-2016

  Troubleshot and resolved issues related to printers, laptops, Ethernet cables, and internet connectivity. Diagnosed networking problems by checking routers, modems, and ports to identify root causes of issues. Installed software and performed hardware repairs for various company devices. Answered help desk calls, assisting clients with a range of technical problems and providing effective solutions. Collaborated with team members to resolve issues efficiently, improving my communication and teamwork skills. Gained experience in both hardware troubleshooting and software installations, while maintaining a customer-oriented approach.

• Junior Social Media Manager · Alitech Consulting LTD07-01-2024

Education

• Catholic University Institute of Buea2 years Undergraduate, Computer Hardware Engineering & Technology
• Regonet GlobalCertificate of Completion, Social Media Management, Marketing & Monetization

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