Rutvi Gajipara

About

With a robust background in data analysis and technology, I have honed my skills through diverse educational and professional experiences. I completed the Junior Data Analyst Program at NPower and earned a Google Data Analytics Professional Certificate from Coursera in 2023. My academic journey also includes a Post Graduation in Mobile Application Design and Development from Lambton College and a Bachelor of Engineering in Computer Science from Narnarayan Shastri Institute of Technology. Professionally, I currently serve as a Data Processor at Alight Solutions, ensuring accurate data integration while adhering to regulatory standards. My previous roles include a Shipping Admin at Best Buy Canada and a Subject Matter Expert at Majorel North America, where I led training initiatives and improved team productivity. As a Data Moderator, I maintained exceptional quality standards, and as an M365 Technical Advisor at Sherweb, I enhanced customization efficiency and managed complex IT scenarios.

Experience

• Data Processor - Health and Welfare · Alight Solutions07-01-2024

  Ensured accurate and efficient collection and transfer of employees Health and Welfare data such as Health insurance, Retirement plan, Disability insurance, Family benefits and Wellness programs from client systems into the Azure data warehouse. Followed HIPPA, ERISA, and Section 125 rules and regulations for data safety. Followed Agile practices to manage project tasks and deliverables, facilitating iterative improvements and timely task completion. Worked closely with clients and internal teams to ensure seamless data integration with complete safety and governance.

• Shipping Admin · Best Buy Canada07-01-2023 – 05-01-2024

  Processed orders and shipped products to Stores using computers and shipping software. Ensured that all documentation was correct and legible before shipping packages. Paid attention to any errors in the shipping information or in the package quantity in the system and corrected them.

• Subject Matter Expert · Majorel North America07-01-2022 – 05-01-2023

  Led training for six teams over a four-week Nesting period, ensuring a seamless transition to Production through targeted efforts, addressing doubts, one-on-one meetings, and facilitating shadowing. Fostered a culture of continuous improvement by actively engaging in weekly one-on-one meetings with team members, promoting ongoing development. Worked closely with recruiters and experienced moderators, providing guidance on company policies and assisting with client-side case appeals. Planned and executed engaging team-building activities, fostering collaboration and boosting team morale for a positive work environment. Implemented effective time-management strategies, yielding a notable 15% increase in overall team productivity, showcasing a proactive approach to workflow optimization. Initiated and led cross-functional projects to streamline processes, reducing turnaround times by 20% and improving overall efficiency.

• Data Moderator · Majorel North America09-01-2020 – 06-01-2022

  Diligently proofread, edited, and evaluated final audio and video data copies to ensure strict adherence to established guidelines, consistently focusing on precision and quality assurance. Recognized with a continuous nine-month feature on the Wall of Fame for sustaining an exceptional 100% quality in moderation, underscoring an unwavering commitment to excellence.

• M365 Technical Advisor · Sherweb09-01-2021 – 05-01-2022

  Achieved a 25% increase in customization efficiency, assisting M365 partners and clients in tailoring applications to align seamlessly with their unique business needs and processes. Managed security and compliance settings, ensuring a robust defense for sensitive employee information and organizational resources. Managed daily challenges in Azure Active Directory, Microsoft Business products, Hybrid solutions, IMAP, Exchange Server, M365 migrations, and device management, showcasing versatility in diverse IT scenarios. Collaborated effectively with the team and management, utilizing Microsoft Teams, SharePoint, Outlook, and other tools, resulting in a 5% improvement in communication and coordination efficiency.

Education

• NPowerJunior Data Analyst Program
• CourseraGoogle Data Analytics Professional certificate, Data Analysis
• Lambton CollegePost Graduation, Mobile Application Design and Development
• NARNARAYAN SHASTRI INSTITUTE OF TECH., JETALPUR 034Bachelor of Engineering - BE, Computer Science

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