Shawnna Gary

About

With a robust educational background in social work, holding a Master of Social Work from Spalding University and a Bachelor's from Eastern Kentucky University, I have dedicated my career to enhancing the well-being of individuals and families. My professional journey began as a Social Service Worker II in Child Welfare, where I managed case files and care plans for medically fragile children. I then served as a Residential Case Manager at the YMCA, focusing on youth in crisis. As a Family Court and Juvenile Detention Alternative Initiative Coordinator, I developed programs and managed grants to improve court services. At Humana, I excelled as a Cares Manager, conducting assessments and coordinating resources for complex care members. Currently, as a Notary Public with Digital Notary Nomad, I provide on-demand and remote notarization services, ensuring compliance with legal standards. My career reflects a commitment to social service excellence and community support.

Experience

• Notary Public · Digital Notary Nomad08-01-2021

  Provide on-demand notary services to clients at various locations, including homes, offices, and remote sites. Commissioned by the state of Kentucky to verify the identity of signers and witness the signing of legal documents, as well as administer oaths and affirmations. Conducted notarizations in compliance with state and federal laws. Conduct remote online notarizations for clients located throughout the country using a secure video conferencing platform. Verify the identity of signers and ensured that all notarized documents meet the legal requirements. Conduct on-site inspections for clients in various industries. Utilizing strong attention to detail and keen observation skills to document property and asset conditions. Document accurate reports of all inspections, including photos, and detailed notes.

• Cares Manager Social Services · Humana09-01-2013 – 06-01-2018

  Conducted remote telephonic outreach to Complex Care members completing comprehensive assessments encompassing physical, emotional, financial and environmental factors to inform timely interventions and enhance member care quality. Connect and coordinate members to pertinent resources for members and their families, promoting improved health outcomes and wellbeing. Collaborated with multidisciplinary teams, utilizing diverse strategies to address members' health issues effectively, and navigation of care. Served as the Behavioral Segmentation Conversational Approach (SBCA) Champion for a team of 17, teaching how to engage members based upon healthcare indicators and behaviors aimed at increasing quality of life and improving health outcomes. Quality Assurance CIC/O Subject Matter Expert (Compliments, Inquiries, Complaints/Occurrences) for a team of 17 Social Work Case Managers. Educated and assisted case managers in reporting grievances and occurrences in compliance with the Center for Medicaid/Medicare Services policies.

• Family Court and Juvenile Detention Alternative Initiative Coordinator · Family Court05-01-2008 – 11-01-2012

  Developed, implemented and evaluated programs for families involved with Clark County Family Court System, including the Juvenile Detention Alternative Initiative with oversight and assistance from the Brookings Institute. Developed and implemented policies and procedures to enhance the efficiency of family court programs, ensuring streamlined service delivery in collaboration with community partners. Managed multiple grants, ensuring fiscal responsibility, accurate statistical reporting, and compliance with program objectives and grant stipulations. Authored a comprehensive Family Court Project manual, detailing program procedures and operational guidelines, to support consistent application across the court's initiatives. Liaison to multiple local committees and State Judicial Workgroups to include Developed in collaboration with community partners Clark County Youth Advocates, 501c3 non-profit organization.

• Residential Case Manager · YMCA08-01-2007 – 05-01-2008

  Provided care and supervision of youth in crisis from ages 12-17 while implementing strengths based approach focusing on empowerment, mastery, independence and giving. Provided support to families and youth through family mediation, community referrals, collaboration with resources, case management and case planning. Collaborated with community partners in an effort to find safe stable placements, reunite families, or advocated for the needs of families and youth. Completed intake assessments, determined eligibility of youth, length of stay and follow-up care.

• Social Service Worker II · Child Welfare01-01-2003 – 11-01-2005

  Manages case files, care plans, and family team meetings and Individual Health Plans for medically fragile children. Conducts client assessments, referrals, and tracks progress against treatment goals. Collaborates with mental healthcare professionals and community agencies on treatment plans. Provides empathetic support to clients and families facing challenges.

Education

• Spalding UniversityMaster of Social Work - MSW, Social Work
• Eastern Kentucky UniversityBachelors of Social Work, Social Work

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