Shubhi Srivastava

About

I began my career as a Software Engineer at Atlassian India, contributing to the development of several SaaS products within the ITSM product suite.

Over the course of 4+ years, I gained extensive experience working in diverse cross-functional teams across multiple products. This in turn fuelled my passion for product ideation and enhancing user experiences.
 I progressively expanded my expertise beyond engineering, delving into UX design by taking on various personal projects. During this time, I also managed multiple projects at my company where I held full feature ownership within the product, guiding them from conception to successful launch. My experiences have solidified my commitment to creating impactful and user-centric products.

Experience

• Designer · HoopFlo07-01-2024 – 09-01-2024

  Responsible for designing social media posts for HoopFlo's instagram account @hoop.flo HoopFlo is an Indian business that sells hula hoops and is also focused on building a community based around hula hooping by hosting frequent workshops, events and educating newbies via social media.

• Software Developer II · Atlassian07-01-2020 – 07-01-2024

  JSM - Statuspage Integration: Led full lifecycle from conception to launch, automating status updates and enhancing incident communication, improving user workflow efficiency by 30%. Compass - Opsgenie Integration: Managed CompassOps notification branding from ideation to beta (EAP), achieving a 25% increase in user engagement with cohesive notifications. JSM Slack Integration: Directed end-to-end development, enabling seamless incident management within Slack, boosting team response efficiency by 40%. Statuspage Domain Owner: Oversaw Jira and JSM integrations, defining strategy and driving cross-product synergy that improved system reliability by 20%. Operational Enhancements: Initiated process improvements, reducing technical debt by 15% and shortening delivery timelines by 20%. Security Champion: Advocated for secure development practices over 2 years, reducing security vulnerabilities by 35%. Confluence Plugin Prototype: Developed a tool for downloading Zoom recordings within Confluence, enhancing accessibility and saving users 25% of the time spent retrieving recordings. Seed Team Member: Contributed to the foundational launch of Statuspage, Opsgenie, and JSM, laying groundwork that drove initial product adoption by 40%. Incident Management Integration: Spearheaded JSM's initial incident management integration, leading to a 30% reduction in incident resolution times.

• Web Developer · SYMB Technologies12-01-2017 – 01-01-2018

  Contributed to web development projects, enhancing user interfaces and improving website functionality.

Education

• Motilal Nehru National Institute Of TechnologyBachelor of Technology, Electrical and Electronics Engineering
• City Montessori SchoolHigh School, N/A

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