sifa msafiri

Experience

• Administrative Assistant · Astra Insurance Broker03-01-2012 – 11-01-2012

  • Managed customer complaints and rectified issues to complete satisfaction. • Operated multi-line switchboard for busy office and routed incoming calls to correct individuals. • Drafted and maintained incident reports, daily activity logs and other documents requested by management. • Scheduled meetings for internal personnel, partners and clients. • Performed administrative support tasks, completing all duties within required timeframes. • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions

• Assistant Human Resource · Tanzania Civil Aviation Authority02-01-2013 – 08-01-2013

  • Developed and maintained training materials and benefits packets for new hires • Created, organized and maintained employee personnel files to keep sensitive data secure. • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process. • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions. • And other activities I was instructed to do. • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.

• Assistant Human Resource · Tanzania Ports Authority10-01-2014 – 02-01-2015

  • Developed and maintained training materials and benefits packets for new hires. • Assisting on developing annual training plans for staff members • Overseeing training sessions to ensure that training sessions meets its objectives. • Created, organized and maintained employee personnel files to keep sensitive data secure. • Supported employees at all levels, including executive leadership • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department. • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.

• Loss and Control Officer · Coca Cola Kwanza01-01-2017 – 10-01-2019

  • Overseeing all transports coming in and out of the plant • Vehicle inspections and gate pass issuance • To reconcile physical goods with loading manifest • Assisting the settlement team in the case of shortages • Reporting and recording all the losses • Assisting the distribution team in the delivery of products and/or goods as and when required • Ensuring close control of everything coming in and going out

• sales and marketing assistant manager · saisel trading company01-01-2020 – 11-01-2022

  • Drafted and maintained incident reports, daily activity logs and other documents requested. • Identified new potential customers and negotiated business conditions. • Communicated with executives and middle management of International accounts via email and phone. • Communicated with external accounts regarding contract agreements, extensions and compliance issues. • Interviewed and hired talented individuals to add value to marketing team. • Planned and facilitated meetings to share marketing plans and explain future business goals. • Supervised creation of marketing materials and collateral.

Education

• mzumbe universitypublic administration management / human resources, public administration/human resources

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