Siti Nur Ain Wahid
Beginner Freelancer | Fast Learner & Committed | Ready And Open to Work Remote & Freelance Jobs
4 yrs experience · Rembau, Negeri Sembilan · 10-20 hrs/week
About
I'm currently starting my journey as a beginner freelancer, aiming to earn income from home while balancing my role as a mother and wife. I maybe new in this field, but I'm committed, fast to learn, and I truly appreciate any opportunity to grow and gain real experience. My interests and learning focus are in: - Data Entry - Transcription / Annotation Data - Virtual Assistant - Customer Service I'm currently exploring freelance platforms and open to remote, part-time or one-time projects. I hope to get the right clients and mentors who are willing to give beginners a chance to learn. Feel free to connect. I'd love to learn from others too. Ready to contribute. Ready to learn. Ready to serve with honesty.
Skills
Experience
- Online Sales & Customer Support - Early Childhood Education Materials · MOMMY HAPPY GROUP SDN. BHD04-01-2020
Manage online sales and customer service for early childhood education materials through platform www.shopmommyhappy.com. Responsibilities include assisting customers with placing orders and guiding them through the buying process, updating tracking numbers, following up on deliveries, and resolving issues such as wrong items, damaged products, or refund requests. Provide responsive customer support via WhatsApp, Facebook, and Telegram. Promote teaching aids (ABM, BBM) and educational toys to parents, teachers, and preschool operators using engaging content on social media. Create visuals and videos using Canva and CapCut for marketing processes. Handle all tasks remotely and independently, ensuring smooth sales operations and high customer satisfaction.
Education
- Universiti Utara MalaysiaBachelor of Business Administration - BBA, Business Administration and Management, General
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