Somil Sadana

About

Product Proposal and Quality Specialist with extensive experience in data-driven problem solving, particularly in crypto exchange platforms and financial data analysis. Demonstrated success in content strategy, user engagement analytics, and application support, with a focus on scalable data structures and reporting frameworks.

Experience

• Proposal Specialist · Casepoint2025-12-01 –
• Product Quality Analyst · RocketX Exchange2023-09-01 – 2025-11-01

  Spearheaded content strategy and user engagement analytics for crypto exchange platform, defining KPIs and analytics schema for 15+ feature launches that increased user retention by 28%. Provided L2/L3 application support for cryptocurrency exchange platform operating 24x7, serving institutional and retail customer base with focus on trading operations, API connectivity, and network troubleshooting for production environment. Collaborated cross-functionally with product managers, engineers, and business teams to translate analytical requirements into scalable data structures, standardized KPIs, and maintainable reporting frameworks. Defined and documented consistent key metrics (DAU/MAU, conversion rates, transaction volumes, slippage) across departments, ensuring alignment between marketing, sales, and fulfillment systems.

• Process Developer · Genpact2022-10-01 – 2023-08-01

  Analysed financial and payroll datasets to identify patterns, accuracy gaps and reporting issues. Built SQL queries and automated reports to reduce manual effort and improve data consistency. Created dashboards and performance metric views for leadership using Excel / Power BI. Collaborated with internal teams to clarify requirements and translate them into structured reports. Performed data validation checks to improve accuracy and reduce downstream reporting errors.

• CRC Associate · Amazon2021-08-01 – 2022-09-01

  Analysed high-volume operational data to identify performance patterns and improvement areas. Built and maintained reports in Excel / SQL to track key metrics across business units. Investigated case trends, validated information and supported RCA to resolve process gaps. Collaborated with internal teams to standardize reporting formats and improve clarity in insights. Prepared summary insights for leadership to enable faster decision-making and prioritization.

Education

• Bhabha Institute Of Science - IndiaMaster of Computer Applications - MCA, Computer Science
• Barkatullah University, BhopalBachelor of Commerce with Computer Application, Business/Commerce, General
• St. Paul Sr. Secondary SchoolHigher Secondary, Business/Commerce, General

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