Sotonye Koko

About

I’m a dedicated software engineer with a passion for building reliable, scalable systems. With experience in full-stack development and data pipelines, I’ve helped create efficient solutions that improve system performance. At Capital One, I worked with Go, Python, and JavaScript to deliver impactful projects. When I’m not coding, you can find me cheering for Manchester United or exploring the latest tech trends.

Experience

• Software Engineer · Capital One08-22-2022

  MERN, JavaScript, SQL, Golang

• Global Finance and Business Management Summer Analyst · JPMorgan Chase & Co06-07-2021 – 08-06-2021

  Interacted with various business professionals to create a comprehensive marketing training deck for new hires with PowerPoint. Established a financial model in Excel to determine the net present value (NPV) of an offer that could affect up to 3 million customers. Researched how different offers can influence spending behavior based on historical actuals. Built strong relationships with team members by proactively seeking guidance, clarification, and feedback.

• Technical Specialist · Apple09-02-2019 – 05-14-2021

  Resolved an average of 10 IOS device issues per day by employing effective troubleshooting techniques relevant to the specific situation. Managed 2-4 customer appointments per hour by practicing productive time management. Provided exceptional service to customers to ensure their needs were met. Used effective communication to explain complicated technical concepts to customers. Identified and continuously provided feedback to Apple on unique customer problems and other issues.

Education

• University of Maryland, Baltimore CountyBachelor's Degree, Information Systems

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