Suresh Kumar

About

I help companies deliver digital products that are faster, more reliable, and cost-efficient. With over 10 years of experience in product ownership, QA, and AWS billing/security, I’ve reduced defects by 40%, increased sprint delivery to 95%, improved user satisfaction by 30%, and secured AWS refunds while preventing future misuse. My earlier career in travel operations taught me vendor management and cross-team coordination, providing me with a unique blend of product delivery discipline and operational leadership.

Experience

• IT Manager · Leading With Pride2024-07-01 –

  Lead all aspects of product ownership, from shaping the product roadmap to backlog prioritization, aligning with business vision and user needs. Act as a key stakeholder in agile ceremonies, ensuring transparent communication and effective sprint planning. Collaborate with a cross-functional team to ensure feature delivery meets user expectations and aligns with company objectives. Utilize data and user feedback to iterate on features, improving product usability and customer satisfaction.

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