Adan Maldonado

About

With a degree in Design and Visual Communications, and a Google UX Design Professional Certificate, I have a strong foundation in UX design. My experience includes working as a Freelance UX Designer and as a UX Designer/Software Support Engineer at MoxiWorks, where I was involved in all stages of the UX design process. Additionally, I was a UX Designer at CareerFoundry, where I was the sole designer for a task-management app. My skills include research, strategic planning, user testing, wireframing, prototyping, and creating UI and AI flow reports. Prior to my UX roles, I worked as a Database Engineer at FreeDoc, where I managed and audited large databases. My diverse background has equipped me with a deep understanding of design principles and the ability to create user-centric experiences.

Experience

• UX Designer · Freelance03-01-2018

  Working as a Free Lance designer for all stages of the UX design process.

• UX Designer / Software Support Engineer · MoxiWorks12-01-2015 – 08-01-2017

  Worked as a UX Designer researching, designing, and developing new features for our software suite. Duties included, but not limited to, storyboarding, persona development, wire framing, interactive proto-typing, and visual design. - Created new, several large features from research to finalization - Updated and redesigned old design elements of product to match current design standards - Kept multiple products within created style guides while expanding features - Collaborated with Product Managers, QA, and Engineers to ensure a unified product experience - Collaborated with Product Managers to design large project features from conception to roll-out - Redlined new and redesigned elements to ensure consistency in development - Created storyboards and user personas - Updated client support site using modern UX methodologies and practices. I worked on a fun team to support the needs of thousands of real estate agents and brokerages nationally through email and phone. Moxi Works has an extensive platform of tools, so I learned the ins and outs of a variety of products and stayed on top of updates and new features. I contributed to the addition of some new features to the products we develop as well. and made suggestions to the company that when implemented, made Moxi Works additional money! I also worked part-time with the designers in the UX department on a variety of projects as well as side-by-side with Product Managers. I created designs of new features, feature improvements, templates, and so much more. I updated many of the older bits of Moxi products, bringing them up-to-date with the current design style. Part of my every day included : - Answering questions from clients via phone and/or email - Creating and solving any ZenDesk tickets coming in - Sending out emails to distribution lists informing of new features/updates - Attending stand up meeting with team to talk about trends/issues were seeing - Using GoTo assist so remote to users computers to assist them - Training new hires - Updating policies and procedures for the CS department, as well as updating training material - Attending meetings with data and dev teams to get information on new features - Advising clients on best practices for hardware/software to optimize their experience for our platform.

• UX Designer · CareerFoundry06-01-2015 – 12-01-2015

  Was the sole designer for a task-management app. Being the sole designer meant I had my hands on every part of the design process, which culminated in the creation of Taskly. Part of my daily duties included: - Research and develop strategic plans that align both business and design goals. - Create competitive analysis reports as well as MVP propositions - Create and conduct user research tests. From A/B testing, card sorting, to in person interviews. - Wireframe and proto-type potential designs. - Create UI and AI flow reports and charts - Create style guides and mood boards.

• Database Engineer · FreeDoc06-01-2014 – 06-01-2015

  At Freedoc I was a part of many large projects involving large data transfers and database creations. Our clients ranged from public sector businesses, to large government organizations. - Created, managed, and audited large databases. - Converted large amounts of physical medium into digital versions. - Archived important documents to film for long term preservation. - Used SQL to manage various databases created for various companies.

Education

• CourseraGoogle UX Design Professional Certificate, User Experience Design
• CareerFoundryUX Design
• Everett Community CollegeAssociate of Arts and Sciences (A.A.S.), Design and Visual Communications, General
• Cascade High SchoolHigh School Diploma, High School/Secondary Diplomas and Certificates

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